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3 comments

Called and made an appointment, just a set of tires. Change them.

Almost 3 hours later I finally leave. Also got scammed into an alignment... I found out later the alignment was hardly off and didn't have to be done that day.. They scare you into charges that you might not need.

I no longer trust this place and will not return. We have 5 cars at home and I will find a different place to spend my auto maintenance money.

Reason of review: Bad quality.

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Bridgestone

Hello, I apologize that you had a negative experience during your recent visit to Firestone Complete Auto Care. I would like to get your concerns escalated to our management team to investigate.

Would you please email us at SocialCare@bfrc.com with your contact information (including your name, phone number, and mailing address), the address of the store you visited, and the invoice numbers pertaining to the service that was performed?

Thank you for allowing us to assist you and we look forward to your response. ^Katrina

Machele Imf

A piece of advice. Most car dealerships sell tires and balance them and align them.

Their prices are usually in line with places like Firestone, etc. The key is that the dealership won't try to "upsell" you on unneeded services.

Guest

You have 5 cars and they "scare" you ?

How have you gotten by this long ?

When was the last time that car was aligned ?

Did your old tires wear evenly ?

I wouldn't put all new tires on a car without a wheel alignment.

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