Firestone Complete Auto Care - Wheel Alignment at firestone screwed up car steering settings
I will strongly suggest never ever get any wheel alignment at Firestone please !!!!!!!!
I changed my both front tires at Firestone. At that time they suggest me to get tire alignment. Also they ask me to get life time alignment.
I got lifetime alignment package and got my car alignment. After driving for while I fill my car is getting pulled toward left so I went for alignment check.
After getting alignment, my steering wheel setting is completely lost !!!. If I am putting my steering wheel straight my car is pulled in right direction. So if I want to drive straight I have to hold my steering tilted towards left.
I went to same Firestone service center to recheck, even mechanic took the test drive also and confirm me issue. But they are completely clue less why this issue is happen.
So I went to other Firestone service center where they did the alignment again, their alignment result is very different than the first one, and that service station confirm me that their could be issue with alignment equipment at Firestone where I got my alignment !!! Even that firestone station fail to solve the issue.
Still I have issue with my car. I went three time but still they fail to solve the issue which created by them self !!!
I shows result from other Firestone service station to them so now they ask me to bring car on next Saturday but I am doubted are they able to solve this issue or not !!!!!
I waste plenty of my time behind them.
I feel completely fool by paying them Alignment service and top of that taking Life time alignment service.
Please guide me how to get my Lifetime Alignment charge back ??