State: Virginia City: Norfolk Product: Firestone Complete Auto Care Car Repair Clear all filters (2 of 60 reviews match)
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1.0
Details
Suspicious battery light came on and off while driving so out of concern I decided after a log horrid day at work I’d stop by a firestone to get my truck looked at..or atleast ask a few questions.!! Now I was skeptical asf due to poor service in North Carolina at a...
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1 comment
BSRO Social
#1439992

We appreciate you for bringing this to our attention. If you would like to discuss the poor customer service you received with us, please feel free to email us at, socialcare@bfrc.com, with the details you have provided here, your contact information, and the store's address. We value you as a Firestone customer, and hope to hear from you soon.

Review
#1200778 Review #1200778 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Car Repair
Reason of review
Poor customer service
1.0
Details
Fixed the A/C and broke the hood latch.Can't even open the hood. Spent $200 at another repair shop to fix the hood latch. I asked them to fix the hood latch that they broke and they did nothing. They will not own up to their responsibility. They bolted the new A/C...
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1 comment
BSRO Social
#1190048

Hello,

Thank you for bringing this to our attention. We would like to investigate this matter further for you.

If you could please email us at SocialCare@bfrc.com with further details, your invoice number (if available), the store's address and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Firestone customer. We look forward to hearing back from you soon.

Review
#888528 Review #888528 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Car Repair
Cons
  • Poor quality service
Reason of review
Damaged or defective
Loss
$300
Preferred solution
$300

Contact Firestone Complete Auto Care Customer Service

Mailing Address:
CFNA, BK-11/Customer Service
P.O. Box 7988
Chicago, Illinois 60680-9534
United States
Phone:
(888) 664-9020
All Firestone Complete Auto Care Contacts

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