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I took my car to firestone complete auto care 1031 mount Zion rd. in morrow Georgia , had them check out my ac because it was not cooling.

they said they checked it out tested with there equipment and told me nothing was wrong, because we have such hot weather it may take awhile to cool down. charge me 54.88. I called back about two weeks later and said it was still not cooling.

today I took my car to another place they checked did what they had to do and now I have cool air in my car. you need to refund me my money for doing nothing.

Product or Service Mentioned: Firestone Complete Auto Care Car Diagnostics.

Reason of review: Poor customer service.

Monetary Loss: $55.

Preferred solution: Full refund.

Firestone Complete Auto Care Cons: Very poor service on my car.

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Consumer A
#1746102

Thank you for contacting Firestone. We do apologize for the negative experience you had at our Morrow location.

Please email us at socialcare@bfrc.com with your contact information, invoice number and a link to this review.

We will have your request sent to our upper management team. ^Miguel

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