State: Tennessee City: Germantown Product: Firestone Complete Auto Care Car Repair Clear all filters (1 of 60 reviews match)
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2.1
Details
The car only has 36,000 miles on it and is driven less than an average of about ten miles or so a day. We had just purchased five new tires for this Jeep from Firestone in February. Today we just needed a basic oil change. There were no other issues except for a low...
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2 comments
BSRO Social
#1170766

Hello, we take matters like this seriously and we'd be happy to investigate this. Please email socialcare@bfrc.com with these details. We appreciate your loyalty to Firestone and look forward to your response.

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Review
#862505 Review #862505 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Car Repair
Pros
  • Juanita who met and scheduled service
  • Appointment scheduling
Cons
  • Incompetent workmanship
  • Did not notify when they encountered problem
  • Robert reynolds
Reason of review
Damaged or defective
Loss
$3000
Preferred solution
Refund the cost of fixing the damage caused to the vehicle during the alignment process.

Contact Firestone Complete Auto Care Customer Service

Mailing Address:
CFNA, BK-11/Customer Service
P.O. Box 7988
Chicago, Illinois 60680-9534
United States
Phone:
(888) 664-9020
All Firestone Complete Auto Care Contacts

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