State: Tennessee Product: Firestone Complete Auto Care Manager Clear all filters (2 of 33 reviews match)
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I was at the Firestone Complete Auto Care on Thompson Lane in Murfreesboro, Tn today, came in at about 4:30 in the afternoon and had an issue that was going to take a longer than normal time to fix. The technician said he did not know if they had enough time to fix it...
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1 comment
Consumer A
#1172918

Hello, thank you for bringing this to our attention. We're sorry to hear about this negative service experience and we would like to learn more.

If you could please email us at SocialCare@bfrc.com with any further details, the store's address and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Firestone customer. We hope to hear back from you soon.

Review
#865088 Review #865088 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Manager
Reason of review
Poor customer service

Firestone Complete Auto Care - Manager Review from Murfreesboro, Tennessee

5.0
Details
Joel & Cheryl were extremely cheerful and friendly. Especially Cheryl, she had such a great attitude! I had a low tire on my rental car and was going to be late for work, I was in a total panic. She took me to work and had the car dropped off at my work. I was leaving that night to drive 700 mikes to a family funeral. I am grateful for such wonderful service in such a stressful time . They are definitely my go to for all things mechanical. I also would like to recognize the manager there. It is obvious that the staff takes his direction in making the customer feel taken care of.
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1 comment
Consumer A
#1104236

Hello,

Thank you for taking the time out of your day to share the great service experience you had with the manager, Joel and Cheryl when getting service at our Murfreesboro, TN location. We hope to provide you with the same great service on every visit in the future.

We value your feedback and business as a Firestone customer. We hope to see you again soon and we hope you have a great day!

Review
#781085 Review #781085 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Manager
Reason of review
Good customer service

Contact Firestone Complete Auto Care Customer Service

Website:
www.firestonecompleteautocare.com
Mailing Address:
P.O. Box 7988
Chicago, Illinois 60680-9534
United States
Phone:
(888) 664-9020
All Firestone Complete Auto Care Contacts

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