Firestone Complete Auto Care Reviews and Complaints
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Damaged truck and work that was not done. | Firestone Complete Auto Care review from Longmont, Colorado
- Front desk staff confused explains things confusing
- Bad customer service
Update by user Sep 21, 2019
I suppose the supervisor...always a nice attitude...got me taken care of sooner than originally stated. Should be out by 12. Would still like to see a faster in and out time with a prescheduled appointment.
Original review posted by user Sep 21, 2019Made several appointments to have my trucks wheels aligned....
- Staff was friendly
- Long wait
- Original request
- I used to be a loyal and happy customer
- Condescending manager
- Customer service
Update by user Mar 06, 2019
Well, after I posted something on the website about my issue and posted my complaint here the manager of the local Firestone store called me to tell me there were refunding my money. He apologized and stated that the assistant manager was supposed to call me right...
- Reasonably nice upfront personnel
- Poor service
Update by user Nov 04, 2018
All is well. The bank, Credit First refused to even let me dispute this charge.
They said it should probably have been for more and told me I should just be glad that that was all they charged ! I contacted the firestone where the erroneous charge was made and was told...
- Charged old credit card without authorization
- Charged credit card without authorization
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