Resolved Firestone Complete Auto Care Reviews
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Update by user Sep 21
I suppose the supervisor...always a nice attitude...got me taken care of sooner than originally stated. Should be out by 12. Would still like to see a faster in and out time with a prescheduled appointment.
Original review posted by user Sep 21Made several appointments to have my trucks wheels aligned....
- Staff was friendly
- Long wait
Update by user Nov 04, 2018
All is well. The bank, Credit First refused to even let me dispute this charge.
They said it should probably have been for more and told me I should just be glad that that was all they charged ! I contacted the firestone where the erroneous charge was made and was told...
- Charged credit card without authorization
- Charged old credit card without authorization
- Worst customer service ever
Update by user Nov 27, 2016
The manager of the establishment called me and offered to get my vehicle serviced the next day. The guys at the Firestone Holzwarth, Spring TX got right on it and took care of my vehicle and did a great job.
I appreciate you taking care of your customer and as long as I...
Update by user Jun 13, 2016
...The Manager Darnell has very strong people skills in communication, previously being a GM in the restaurant Industry for 20 years I appreciate that... The misunderstanding was due to miscommunication... Went back to Firestone this morning and very pleased with the...
- Said the ac issue was fixed and it was not
Update by user Mar 21, 2016
Called customer support, received a call the next day from firestone and the issue was resolved free of charge
Original review posted by user Mar 17, 2016I went in for an oil change. I had just purchased a 2000 Mercury Sable LS Premium that had been fairly well taken care of, and I didn't know when the last...
- People were nice
- Car didnt work well after i left
- Excessive charge for part
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