Colleyville, Texas
2 comments
1.0
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Had oil changed from firestone.Oil filter came off driving down the road.

Reported it to them. They said it's impossible for oil filter to come off. I have a 2005 dodge ram 3500 5.9 diesel motor.

There not taking responsibility.It's about $14000.

Reason of review: Poor customer service.

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Anonymous
#1070767

They made me wait 3 hours for something simple like fixing my license plate! Very poor service! Disrespectful and inconsistent with their time frames

BSRO Social
#1065016

Hello,

Thank you for bringing this to our attention.We'd like to investigate this further for you if you could email us at SocialCare@bfrc.com with further details, invoice number (if available), the store's 6 digit number or physical address, and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Firestone customer.We hope to hear back from you soon.

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