State: Pennsylvania City: Wilkes-barre Township Product: Firestone Complete Auto Care Manager Clear all filters (1 of 33 reviews match)
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Firestone Complete Auto Care in Wilkes-Barre Township, Pennsylvania - Go somewhere else

1.0
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had an appointment for noon on 11/11/2019 for an oil change and tire rotation . drove 10 miles to get there on time. asked how long about 45min.the manager said they are busy and it would be 3hrs before they could do it i said have an appointment at noon i also said no-one called to even let me know about the 3hr delay. if they cant even schedule an oil change and inconvenience a customer like they did.i recommend take your business somewhere else.
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1 comment
Consumer A
#1776044

Hello, we know that your time is important and we would like to investigate the long wait you experienced during your appointment for you oil change and tire rotation. Please email us at SocialCare@Bfrc.com with further details, your contact information and invoice number (if available).

We look forward to your email soon and value you as a Firestone customer. ^Bryan

Review
#1705505 Review #1705505 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Firestone Complete Auto Care Customer Service

Website:
www.firestonecompleteautocare.com
Mailing Address:
P.O. Box 7988
Chicago, Illinois 60680-9534
United States
Phone:
(888) 664-9020
All Firestone Complete Auto Care Contacts

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