2.1
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
2 comments

Two months ago i got an oil change for $27. Two days ago it costs me $47.80 for same year and model of car although different car.

The new female manager told me she would do least expensive oil change but couldnt give me an estimate for oil change.

I argued about paying price and she said it was too late i couldnt do price match I had to pay in full. A price match would have been $9.99 at dealership.

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Anonymous
#1612259

Looks like firebone Corp is monitoring complaints

BSRO Social
#1607721

Hello, We understand your frustration and would like to have the opportunity to help. Please, send us an email to, socialcare@bfrc.com, with full details, your contact information, and your invoice number. Thank you for choosing Firestone, we look forward to your email.^Kristyn

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