Firestone Complete Auto Care - Not what I am used too
1 comment
I am a long time gold customer #29729****; I have had great service until store on Dairy Ashford in Houston Tx, 77077 changed manager and technitions. I was told to bring my truck in because of transmission.
When I arrived new guy was their and had to make a phone call because he didn't know what to do, He then tells me they don't have the equipment to help, I asked why he called me in and he says :sorry about that, I looked in bay and my long term mechanics were gone, I no longer want to deal with you. William Tripp 11826 Spruce Hill dr, Houston, Tx 77077 7**-**2-2229
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Hello, thank you for making us aware of the service you received when you came in for transmission work. We'd be happy to look into this.
Please email us at socialcare@bfrc.com with the complete details of your visit, the store location, and your contact information. We appreciate your loyalty and we hope to hear from you soon.