Not resolved
Product or Service Quality
Value for money
1 comment

I went in for a radiator change and I wanted new hoses for upper and lower.The attendant says that they don't change unnecessary parts, and that the hoses were fine but I wanted new hoses anyway and again he insist that the hoses are fine.

Then the tech asked if I wanted my a/c toped off I said no, but he keeps insisting that the compressor was starting to much. So I gave permisson to do so but didn't need my a/c was ice cold allready. The tech over fills with freon and blow the a/c hose. Now I have to replace a hose that was just fine.

Then my truck starts heating up, again I spend time and money to buy ant-freeze and get stuck on the highway because of overheating.

I return to firestone and the manager realize that they should of changed the thermostat when they replaced the radiator .Again I wait for 3hrs.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of long waiting and waiting and service. Please immediately contact the author of this review to discuss bad quality of firestone complete auto care customer care. Firestone Complete Auto Care needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned firestone complete auto care customer care in their reviews. You may find this information helpful for further shopping at Firestone Complete Auto Care. You can also consider other company suggested by the author: Sears Auto Center.

Had an Experience with Firestone Complete Auto Care?

Write a review


Terms of Service
Post Comment
BSRO Social

Hello, we understand your frustration and we're here to help. Please email with details, invoice number, store location and your contact information. We appreciate your business and value your feedback.

You May Also Like

Interstate National Dealer Services - "VEHICLE ALERT NOTICE" - They try to force a payment over the phone Interstate National Dealer Services "This company sends a "VEHICLE ALERT NOTICE" in the mail, urging recent car buyers to call the number provided within 5 business days. They try to get you to make a..." Read more Firestone Complete Auto Care - Oil Change Review from Fort Collins, Colorado Firestone Complete Auto Care "We took a 2001 Ford Taurus to the Firestone Complete Care here in Fort Collins, CO because the heat wasn't working and also for a routine oil change. They end..." Read more Firestone Complete Auto Care - Routine oil change = $4000 in brake repairs due Firestone Complete Auto Care "On a routine service visit Firestone technician put water in my brake fluid reservoir. Within weeks my entire brake system was destroyed, the tubes, lines, master cylinder, whole shabang. They..." Read more Firestone Complete Auto Care - Replacement Review from Norfolk, Virginia Firestone Complete Auto Care "Does it look like these where from the same batch? No. I brought my car in for some emergent rear brake work, June 25th. I agreed that the rotors and..." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Helzberg Diamonds - Scamed Helzberg Diamonds "In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to..." Read more Snapfish - Trauma re printing of photo book Snapfish "oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..." Read more