5814 Crawfordsville Rd, Indianapolis, IN 46224
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The air condition did run cold, we took it to the firestone in speedway Indiana . We paid $190 for them to refill and put dye in it even they been told was already done before but other then that they could not find anything wrong and that we could bring the vehicle back for refilling if needed for free. Air conditioning stoped again when I ask if I could bring the vehicle in for recharge I been told “I can not keep recharging it for free” I paid for the one and only time and that they have to check why and that I have to pay again just for checking .

I will never again take any of our vehicles there I walk first

This was the second time for a bad and overpriced service last year we took a vehicle to firestone in castleton Indiana for a break check the order was for both front breaks and left rotor nothing was wrong with the others were already replaced prior I ended up with 4 break and 2 rotors and when I took it back because the breaks keep making a noice (I can take a lot) they claimed I need to give it time I did took it back after 30 days because the noice was still there and been told that there is nothing wrong and that it is normal

If anyone ever ask me I will tell them never use one of them you are wasting your money and time

Reason of review: Bad quality.

Monetary Loss: $190.

Preferred solution: Let the company propose a solution.

Firestone Complete Auto Care Cons: Dishonest practices.

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Consumer A
#1737190

Hello, we are sorry to hear of your concerns with this A/C service and would like to offer our assistance. Please, send us an email to, socialcare@bfrc.com, with the details of the service you received, your phone number, and the invoice number from this service. We value your business with Firestone and hope to hear from you soon.^Kristyn

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