State: Maryland Product: Firestone Complete Auto Care Tire Replacement Clear all filters (1 of 12 reviews match)
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While at firestone the next morning for the tire replacement the tech comes out and says they cant find the key lock it was missing. The actually took me and my wife to go in the bay where the repair was being done to search for the key lock. It was gone...They said...
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BSRO Social
#1188310

Hello,

Thank you for bringing this to our attention. We would like to investigate this matter further for you.

If you could email us at SocialCare@bfrc.com with further details, invoice number (if available), the store's address and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Firestone customer. We hope to hear back from you soon.

Review
#886172 Review #886172 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Tire Replacement
Cons
  • Being lied to
  • Tried to rip us off
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution

Contact Firestone Complete Auto Care Customer Service

Mailing Address:
CFNA, BK-11/Customer Service
P.O. Box 7988
Chicago, Illinois 60680-9534
United States
Phone:
(888) 664-9020
All Firestone Complete Auto Care Contacts

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