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These people are liars and will try to drain you for every single penny they can get. They lied telling us the work on our car would be $700 max only to raise it to $900 and they NEVER even fixed the car.

They didn't even check the car out before changing this one part to see what the problems actually were. So, thanks to their non-generosity we are in more dire circumstances now, but do you think they care? They lied a lot, so I highly doubt it. Now, we are without a vehicle when the person who owns it needs to be able to get to his job, but they don't care about that.

I mean, they did STEAL another $200 from us after all. Unfortunately my husband went to pick up the vehicle without me or I would have raised all kinds of you know what. They also lied about how long it would take them to do the work. This place is full of liars and money hungry distasteful jerks.

NEVER will I EVER go to them again and I'll warn every one else against it as well. I will also be looking towards talking to their overall supervisor for their employee's complete ineptitude and incompetence.

Reason of review: Pricing issue.

Monetary Loss: $200.

Preferred solution: Price reduction.

Firestone Complete Auto Care Cons: Ripped me off, Excessive charge, Questionable explanation of problem, Did not check car, Lack of ethics and integrity.

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Bridgestone

Hello, thank you for sharing this. We definitely want to ensure that this is addressed appropriately.

Please feel free to email the details of your experience to socialcare@bfrc.com. Be sure to include your contact information or the related invoice number from the service so that we can get management involved to address this.

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