Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
1 comment

When the location was called Fletchers my wife purchase the Four Family Plan Oil Changes for 180 dollars.My wife used the oil change once and now we were told that Firestone will not Honor it.

We are out over 130 dollars. We called to Firestones and neither one would do anything other than tell use that the oil change is 79 dollars. So I can safely say that Fletcher now Firestone has stolen 140 dollars from me.

I would like Firestone to honor some part of this since it's not a coupon it's an actual signed contract from Fletchers.140 dollars is a lot of money just to loose.

Review about: Firestone Complete Auto Care Customer Care.

Reason of review: Server being purchased.

Monetary Loss: $140.

Preferred solution: Honer some part of the service.

Had an Experience with Firestone Complete Auto Care?

Write a review


Terms of Service
Post Comment
BSRO Social

Hello, we understand your frustration and we'd be happy to address your concerns. Please feel welcome to email us at with these details and your contact information. We appreciate your business and look forward to hearing from you.

You May Also Like

Firestone Complete Auto Care - Damaged Rim when  mounting tire and balancing tires. Firestone Complete Auto Care "Invoice 148784, store #009237 On 07/24/2016 had my 2 rims (mount+balance) done, at approximately 1524 hours while picking up noticed a big scratch on my wheel which was not there before..." Read more Firestone Complete Auto Care - Customer Care Review from East Orange, New Jersey Firestone Complete Auto Care "No. Smithfield, RI store confirmed appointment for rear drum brakes replacement and promised work to be done in 1 hour. Work was completed in 3 hours...excessive wait time complaint. Mgr..." Read more Firestone Complete Auto Care - Alternator Turned Into A Major Deal! Firestone Complete Auto Care "Fire Stone Complete Auto Care 4060 Bee Ridge Rd Sarasota , FL 34233 941-371-5927 Service Advisor #04 John Work Oder 151988 My daughters car was acting funny so she went to Firestone as they are a..." Read more Auto Glass Now - DON'T TAKE YOUR CAR HERE!! Auto Glass Now "Took my Lexus to have front windshield replaced after poor experience with Safelite. I made appointment prior day, and arrived at scheduled time. Waited 3 hours only to be told..." Read more Lone Star Auctioneers - Not happy  as bod rigging is a felony! Lone Star Auctioneers "If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my..." Read more Morgan Properties - Vineland Village in Vineland NJ Morgan Properties "We moved in August 8 we moved from Oklahoma for our job. I went on line to look for places to live which I always do since we are in..." Read more Popeyes Louisiana Kitchen - Horrible service Popeyes Louisiana Kitchen "I was refused food and service because I requested food close-by closing time..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more