Product: Firestone Complete Auto Care Warranty Clear all filters (7 of 7 reviews match)
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I submitted this already, but was ignored. On Jan. 28, 20016, I took my truck in for an alignment and two new tires. I got a long list of needed services, all of which were bogus (except windshield wipers). The worst was that I needed a new battery. I got one at Sam's...
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BSRO Social
BSRO Social

Hello,Thank you for bringing this to our attention. We understand your concerns with recommendations and pricing. We would like to look into this further for you if you could ...

3.6
Product
Firestone Complete Auto Care Warranty
I liked
  • New tires
I didn't like
  • False recommendations
#818457
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On January 28, 2016, I took my 1995 Dodge Dakota in for an alignment and new front tires at the South Clack store in Abilene, Texas. They were very nice and I was pleased. They gave me a list of recommendations that totaled $960. One was that I needed a new battery. On...
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BSRO Social
BSRO Social

Hello,Thank you for bringing this to our attention. We understand your concerns with recommendations you received and we would like to look into this further for you. If you c...

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Firestone Complete Auto Care Warranty
#817885
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Took car in for an injector warranty repair and now they're trying to squeeze more and keep the vehicle 3 days. What was supposed to be a 4 hour job has turned into an all day fiasco. I will never go to another firestone again
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BSRO Social
BSRO Social

Hello,We are sorry to hear about the extended wait on your warranty service at one of our locations. We understand your time is valuable and how frustrating it can be to possi...

1.3
Product
Firestone Complete Auto Care Warranty
#645432
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Because the Customer Representative at Firestone lacked customer service and was lazy and pushed back on calling my extended warranty to open a claim ticket before working on my vehicle, i am now getting the shaft of paying $350.00! I am so disappointed and disgusted...
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BSRO Social
BSRO Social

Hello, My name is Tom and I am with the Firestone Complete Auto Care corporate office. I have read through your concerns and want to apologize for the inconvenience this ha...

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Firestone Complete Auto Care Warranty
#390258
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I WENT TO FIRESTONE TO HAVE MY AIR CONDITIONER LOOKED AT. AN A/C PERFORMANCE CHECK WAS DONE. THEY SAID THAT I NEEDED A O RING, A HIGH PRESSURE SWITCH, THEY EVACUATE AND RECHARGE THE AIR CONDITIONER AND REPLACED THE RADIATOR CAP. A MONTH LATER MY AIR CONITIONER IS DOIN...
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Firestone Complete Auto Care Warranty
#320154
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I have a 2002 Dodge Intrepid with just over 80K miles. I have had this car since new so I know the maintenance history. I knew I was in the need of brake service (new linings, resurface the rotors) so I took my car to Firestone in Lawrence, MA - store # 671. The...
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Anonymous
I hate ***s

If you know so much about measuring rotors and what is right and wrong why didn\'t you fix it yourself? What a tool!

Anonymous
funny

its funny how some poeple are trying to argue with the techs about these things. Do it yourself if youre so tech savy and experienced. You would never walk into the kitchen of...

New Ipswich, New Hampshire
Product
Firestone Complete Auto Care Warranty
#174055
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Firestone, Covington, KY, charged my fiancee $382 to change 4 spark plugs, 4 plug wires, and add a fuel injector cleaner, all for $382 after "special discounts"! When I contacted the store, the manager refused to get on the phone to discuss it. This was December 9th....
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Anonymous
Mike

***, you can do most this work yourself in a parking lot. Buy a service manual and learn about your car. Even if you don\'t fix it yourself, learn how much parts cost before y...

Anonymous
Car guy

Looks like the correct price to me. Of course you could go to a parts store, purchase cheap parts, purchase the required tools, and replace the parts yourself and save some ...

Product
Firestone Complete Auto Care Warranty
#164035
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