Product: Firestone Complete Auto Care Replacement Clear all filters (9 of 9 reviews match)
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plete auto I bought a battery from the firestone complete auto care center. on westnedge avenue Kalamazoo, mi. the next day i bought a set of 4 tires from a different firestone complete auto care center also in Kalamazoo, mi. during the install process the did a...
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BSRO Social
BSRO Social

Hello Bradley,Thank you for reaching out to us with your concerns and issue. We understand your frustration and concerns with the new battery you purchased and the poor custom...

1.0
Product
Firestone Complete Auto Care Replacement
I didn't like
  • Treatment
  • Ripped me off
  • Service
#771482
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im also fed up with firestone,i had a check engine light go on,code p1336,camshaft synchronizer.they replaced it,light went on,they told me to go to ford,went to ford told me to go back to firestone,i did.i regret doing business with them,well I went back,replaced it...
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BSRO Social
BSRO Social

Hello, thank you for bringing this to our attention. We understand your frustration with this and we're here to help. If you'd like to discuss this further, please email us at...

1.0
Broadview Heights, Ohio
Product
Firestone Complete Auto Care Replacement
I didn't like
  • Rip off on parts
  • Full of it
  • Lack of ethics and integrity
#740589
Reply to reviews
I have replaced my tire here on 12/July and also replaces a TPM Sensor telling that have an issue (with extra cost). But they didnt reset my TPMS system as they are dependent on a single technician who is on long leave to do TPMS. Pathetic. Then i went to 3 other...
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BSRO Social
BSRO Social

Hi, we are very sorry to hear about this negative experience when you visited to have your tire replaced. We can only imagine how frustrating this must have been and we would ...

2.2
Product
Firestone Complete Auto Care Replacement
I didn't like
  • Service provided
#671750
Reply to reviews
I went to Firestone in Indianapolis(Crawfordsville rd) location. My tire blew on my truck going back to STL, towed it there. I left a note/called saying I need a new tire and my tie rods replaced, a lady manager calls me and says no need to replace your tie rods they...
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BSRO Social
BSRO Social

Hello anonymous, we would like to apologize you had a negative experience at our store. We would like to get this addressed. Please reach out to us at Socialcare@bfrc.com. Inc...

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Firestone Complete Auto Care Replacement
#669489
Reply to reviews
I took my 2010 equinox to have my ac check and they told me it would cost $ 750.00 to replace condenser.they call back that it had other issues.they want 140.00 to run more test. I told them I had already pay to run the test .and that after test it would be more money...
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BSRO Social
BSRO Social

Hello, we're sorry to hear that there were issues when you came in to have your A/C checked. We'd be more than happy to look into this for you. Please email us at BFSocial@acc...

Product
Firestone Complete Auto Care Replacement
#611473
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Had front & back brakes replaced on July 5, 2014 at 4000 Ft. Campbell Blvd. in Hopkinsville, KY. Started noticing a terrible grinding noise no sooner than I had them replaced. They said rotors were fine but would take care of resurfacing. Took it back today,...
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BSRO Social
BSRO Social

Hello,My name is Tom and I am from the Firetone Complete Auto Care Corporate Offcies. I have read through your review and would like to apologize for any unproffesionalism exp...

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Firestone Complete Auto Care Replacement
#536589
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Firestone Complete Auto Care - Replacement Review from Norfolk, Virginia
Firestone Complete Auto Care - Replacement Review from Norfolk, Virginia
Does it look like these where from the same batch? No. I brought my car in for some emergent rear brake work, June 25th. I agreed that the rotors and BOTH brake calipers needed replacement for safety and value. But now a little more then two weeks later the weathering...
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Firestone Complete Auto Care Replacement
#511513
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Went in to have my headlights replaced and had to go back a day later because my bumper was set right on my 2009 Chevrolet Malibu! Then instead of admitting to them not being able to restore my vehicle to the condition that came to them in it was explained to me by a...
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BSRO Social
BSRO Social

Hello, My name is Tom and I am with the Firestone Complete Auto Care Corporate Offices. I want to assure you that we take any type of damage claim very seriously and have a d...

Product
Firestone Complete Auto Care Replacement
#452379
Reply to reviews
To whom it may concern: I am currently sitting in the waitng area at Firestone , I have been Sitting for four hours thirty minutes, came to get my two front tires replace, an alignment and a oil change. Come to find out my right side steering boot colum needed to...
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Anonymous
memphis tn. firestone manager

welcome to firestone and no settlement yet,we,re waiting also,

BSRO Social
BSRO Social

I am from the corporate office of Firestone Complete Auto Care. Can you send me a note at social@bfrc.com? I\'d like to get more information. I\'d like to help. Tha...

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Firestone Complete Auto Care Replacement
#250222
Reply to reviews