Product: Firestone Complete Auto Care Manager Rating: 2 Stars Clear all filters (2 of 33 reviews match)
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2.0
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Was told I needed rack and pinion showed me leak which was loud and very messy wondered why I never heard it nor saw anything in my garage. wanted $1540 total bill $1808. Took to friends garage and found it was only the hose less than $200 and they left the power...
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Consumer A
#1028568

Hello,

We are sorry to hear about you negative experiences and concerns with recommendations and service you had at our location. We would like to look into this further if you could please email us at SocialCare@bfrc.com with further details, Invoice number (if available), and the best contact number you can be reached at it would be greatly appreciated.

We value you feedback and business as a Firestone customer. We hope to hear back from you soon and hope you have a great day!

Review
#692907 Review #692907 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Manager
Cons
  • Suggesting unnecessary repairs
Reason of review
unneccessary repairs stated
Tags
  • exploitation

Firestone Complete Auto Care in Santa Fe, New Mexico - DO NOT TRUST FIRESTONE

1.8
Details
I took my 05 Tacoma in to have the Brakes inspected, upon leaving they informed me that I had to replace the Drums, shoes and wheel cylinder and also have my brakes bleed total cost for that would be 610.00!! ouch I'm a single mother there is no way I can afford this :(.. My father being a certified mechanic informed me to go ahead and buy all the parts from my local shop and he would find the time to replace them. Upon my fathers inspection to his surprise my truck DID NOT NEED NEW SHOES OR DRUM OR a WHEEL CYLINDER but they would need to be cleaned and drum shaved and to add brake fluid. THIS SADDENS ME THAT THEY WOULD TRY IN *** A SINGLE MOTHER :( WHAT MAKES IT WORSE IS I NOW THE MANAGER:(. NEVER AGAIN.
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Review
#528726 Review #528726 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Manager

Contact Firestone Complete Auto Care Customer Service

Website:
www.firestonecompleteautocare.com
Mailing Address:
P.O. Box 7988
Chicago, Illinois 60680-9534
United States
Phone:
(888) 664-9020
All Firestone Complete Auto Care Contacts

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