Manufacturer: Firestone Complete Auto Care Category: Estimate Clear all filters (2 of 2 reviews match)
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My car needed both front and rear brakes both pads and rotors. I got an estimate from Firestone the total was $1316.00. The manager said to get back to him when I had the chance to think about it. I then took it over to CarX which gave me an estimate of $560. for the same work. Needless to say I had them do the work. What was Firestone trying to do? How could it have costed more than double for exactly the same parts and the same labor. I...
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BSRO Social

BSRO Social Hello, thank you for sharing this experience with us. We'd be happy to look into this for you. Please email us at socialcare@bfrc.com so that we can further assist. We appreci...

They diagnosed my car and was unable to fix the issue and still charged me a diagnostic fee. I still had to take my car to the dealership and pay the dealership to diagnose it and fix the problem. I've been doing business with Firestone since I was 16 but I promise I will never do business with them again. .
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Anonymous

Anonymous went to firestone on South street in Cerritos, California to get a "full diagnostic" on my wife's jetta. after paying and waiting around i looked at the report and one of the ...

BSRO Social

BSRO Social Hello,
Thank you for bringing your concerns to our attention. We would be happy to look into this further for you. If you could please email us at SocialCare@bfrc.com with ...