Manufacturer: Firestone Complete Auto Care Category: Repair Clear all filters (36 of 36 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I think there's a belt broke in two of my tires when I bought the tires the truck shook for ever and now that they've been replaced it rides just fine no thanks to three of your stores it like you got crooks working in them trying to take cash and not doing the right...
Read more
BSRO Social
BSRO Social

Your satisfaction is important to us and we take matters like this seriously. We'd like to investigate this. Please feel free to email us at socialcare@bfrc.com with full deta...

1.0
Product
Firestone Complete Auto Care Car Repair
#1000700
Reply to reviews
Took my new car (less than 15000 miles) to Firestone on Princeton road in Fairfield twp to have a flat fixed. They informed me that the tire was unrepairable, then showed me a picture of where the leak could be fixed. Despite the fact that the leak was in the Green...
Read more
BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

h.kitchener
h.kitchener

Usually a tire can be repaired if the puncture is in the thread area. If on the sidewall, no. I suspect Firestone just wanted to sell you a tire instead of fixing the puncture...

Product
Firestone Complete Auto Care Car Repair
#997242
Reply to reviews
Another Victim of Firestone Complete Auto Care
Another Victim of Firestone Complete Auto Care
I don't know a *** thing about cars, but I do know my way around Google! I have included the part numbers so you can look them up too and you'll find what I found - most of these items are marked up over 100% and I'm being generous! But what triggered this research...
Read more
GinaPegues
GinaPegues

Update: I used partsgeek.com and stylintrucks.com to order the parts Firestone recommended. I paid $407.82 for all five parts and that includes shipping. I bought fuel injec...

BSRO Social
BSRO Social

Hello, thank you for sharing this. We strive to deliver excellent service to every customer. We'd like to get management involved to address any concerns that you may have abo...

1.0
Product
Firestone Complete Auto Care Car Repair
I liked
  • Very unsatisfactory
I didn't like
  • Excessive charge for part
  • Long wait
  • Theft
#993726
Reply to reviews
They lied telling us the work on our car would be $700 max only to raise it to $900 and they NEVER even fixed the car. They didn't even check the car out before changing this one part to see what the problems actually were. So, thanks to their non-generosity we are in...
Read more
BSRO Social
BSRO Social

Hello, thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bf...

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Excessive charge
  • Ripped me off
  • Lack of ethics and integrity
#993603
Reply to reviews
Firestone Complete Auto Care 4436 Curry Ford Road Orlando, FL 32812. Ripped me off on repairing brakes. I will NEVER go there again! Pissed consumer wants at least 100 words. That is why I am adding some stuff from some other guy online. Firestone sucks period...if you...
Read more
BSRO Social
BSRO Social

Hello,Thank you for bringing your concerns with your recent brake service to our attention. We would like to discuss your concerns and experience further. If you could please ...

1.0
Product
Firestone Complete Auto Care Car Repair
#987635
Reply to reviews
I purchased a Lifetime Alignment from a local Firestone Auto Care Center in West Des Moines, IA.The work seems to be on par, but the price is *** high. The only reason I went with them to do it was because it needed immediate attention and I did not feel safe waiting...
Read more
BSRO Social
BSRO Social

Hello,Thank you for bringing your concerns with pricing to our attention. We would be happy to discuss your concerns further. If you could please email us at SocialCare@bfrc.c...

1.9
Product
Firestone Complete Auto Care Car Repair
#929017
Reply to reviews
I was advised by an FS employee , it would be $78 for a tune up but they were really busy and I may not “ get in “ today but if I wanted to leave the car they would try. Therefore I made arrangements to drop off my vehicle with the expectation of a return no later...
Read more
Anonymous
Anonymous

This has happened to me in the past and yesterday to a friend...both of us on limited income with handicapped children. Her tires on her lease had all of 13,000 miles on them....

Product
Firestone Complete Auto Care Car Repair
#914958
Reply to reviews
Dropped my sons truck off yesterday for front brakes and an oil change so he could drive back to college. Called mid-aft today to check on status. Told 5 pm. Not ready at 5. Ready at 6. Not bad, right? Wrong. Truck just hit the lift. Service manager told me he...
Read more
BSRO Social
BSRO Social

Hello,Thank you for bringing this to our attention. We understand your time is valuable and we would be happy to look into this further for you. If you could please email us a...

2.4
Product
Firestone Complete Auto Care Car Repair
#910973
Reply to reviews
- (ONE HUNDRED ELEVEN US DOLLARS). Wow!! Did it need a PhD degree to change the spark plugs? They also did the Cooling System Pressure Test and replace the Air Filter! I don't know much about car engine, but I do sure that tuning the engine doesn't have anything to do...
Read more
BSRO Social
BSRO Social

Hello,Thank you for bringing your concerns to our attention. We would be happy to discuss your concerns further with you. If you could please email us at SocialCare@bfrc.com w...

h.kitchener
h.kitchener

A "tune up" is something from the past and almost never something you need to do on a regular or irregular basis. By requesting a tune up you gave them carte blanche to do wha...

1.5
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Tried to rip us off
#909108
Reply to reviews
Fixed the A/C and broke the hood latch.Can't even open the hood. Spent $200 at another repair shop to fix the hood latch. I asked them to fix the hood latch that they broke and they did nothing. They will not own up to their responsibility. They bolted the new A/C...
Read more
BSRO Social
BSRO Social

Hello,Thank you for bringing this to our attention. We would like to investigate this matter further for you. If you could please email us at SocialCare@bfrc.com with further ...

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Poor quality service
#888528
Reply to reviews