Product: Firestone Complete Auto Care Car Repair Clear all filters (39 of 39 reviews match)
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I've been taking my vehicle to Firestone since 2011 till February of 2017.I need a bearing in my front right side of my vehicle with labor ect: total came to under $430.00 the part was $296.00 plus taxes and labor. I called autozone and Napa auto parts. Autozone was...
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BSRO Social
BSRO Social

Hello, we understand your concerns and we'd be happy to address this. Please feel free to email us at socialcare@bfrc.com with full details and your contact information. We ap...

1.0
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Firestone Complete Auto Care Car Repair
#1002456
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I then took an hour or so to get into my rental from insurance and then went back to the Firestone store to get some things out of the car. I then told them face to face I didn't want them doing anything until the adjuster got there. They had already taken the tire...
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1.0
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Firestone Complete Auto Care Car Repair
I didn't like
  • Lies
#1001866
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I think there's a belt broke in two of my tires when I bought the tires the truck shook for ever and now that they've been replaced it rides just fine no thanks to three of your stores it like you got crooks working in them trying to take cash and not doing the right...
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BSRO Social
BSRO Social

Your satisfaction is important to us and we take matters like this seriously. We'd like to investigate this. Please feel free to email us at socialcare@bfrc.com with full deta...

1.0
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Firestone Complete Auto Care Car Repair
#1000700
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Took my new car (less than 15000 miles) to Firestone on Princeton road in Fairfield twp to have a flat fixed. They informed me that the tire was unrepairable, then showed me a picture of where the leak could be fixed. Despite the fact that the leak was in the Green...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

h.kitchener
h.kitchener

Usually a tire can be repaired if the puncture is in the thread area. If on the sidewall, no. I suspect Firestone just wanted to sell you a tire instead of fixing the puncture...

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Firestone Complete Auto Care Car Repair
#997242
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Another Victim of Firestone Complete Auto Care
Another Victim of Firestone Complete Auto Care
I don't know a *** thing about cars, but I do know my way around Google! I have included the part numbers so you can look them up too and you'll find what I found - most of these items are marked up over 100% and I'm being generous! But what triggered this research...
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GinaPegues
GinaPegues

Update: I used partsgeek.com and stylintrucks.com to order the parts Firestone recommended. I paid $407.82 for all five parts and that includes shipping. I bought fuel injec...

BSRO Social
BSRO Social

Hello, thank you for sharing this. We strive to deliver excellent service to every customer. We'd like to get management involved to address any concerns that you may have abo...

1.0
Product
Firestone Complete Auto Care Car Repair
I liked
  • Very unsatisfactory
I didn't like
  • Dishonest practices
  • Long wait
  • Theft
#993726
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They lied telling us the work on our car would be $700 max only to raise it to $900 and they NEVER even fixed the car. They didn't even check the car out before changing this one part to see what the problems actually were. So, thanks to their non-generosity we are in...
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BSRO Social
BSRO Social

Hello, thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bf...

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Questionable explanation of problem
  • Ripped me off
  • Did not check car
#993603
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Firestone Complete Auto Care 4436 Curry Ford Road Orlando, FL 32812. Ripped me off on repairing brakes. I will NEVER go there again! Pissed consumer wants at least 100 words. That is why I am adding some stuff from some other guy online. Firestone sucks period...if you...
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BSRO Social
BSRO Social

Hello,Thank you for bringing your concerns with your recent brake service to our attention. We would like to discuss your concerns and experience further. If you could please ...

1.0
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Firestone Complete Auto Care Car Repair
#987635
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I went in, as a loyal customer, to get my window belt replaced (old car and it had snapped.) they said it was simple and they would have it done in 45 minutes. I nanny so I needed to leave in an hour max. An hour and a half later they finally got the part in and...
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1.0
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Firestone Complete Auto Care Car Repair
#964299
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I purchased a Lifetime Alignment from a local Firestone Auto Care Center in West Des Moines, IA.The work seems to be on par, but the price is *** high. The only reason I went with them to do it was because it needed immediate attention and I did not feel safe waiting...
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BSRO Social
BSRO Social

Hello,Thank you for bringing your concerns with pricing to our attention. We would be happy to discuss your concerns further. If you could please email us at SocialCare@bfrc.c...

1.9
Product
Firestone Complete Auto Care Car Repair
#929017
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I was advised by an FS employee , it would be $78 for a tune up but they were really busy and I may not “ get in “ today but if I wanted to leave the car they would try. Therefore I made arrangements to drop off my vehicle with the expectation of a return no later...
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Anonymous
Anonymous

This has happened to me in the past and yesterday to a friend...both of us on limited income with handicapped children. Her tires on her lease had all of 13,000 miles on them....

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Firestone Complete Auto Care Car Repair
#914958
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