Product: Firestone Complete Auto Care Car Repair Clear all filters (44 of 44 reviews match)
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On 5/22/2017, I took my Toyota Camry (mileage 72,300) to Firestone in McKinney, TX, for an oil change and to have the wheels balanced. This was done. They also did a curtesy check and I was told I needed a battery, a new bulb for the brake light, power steering hose,...
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Anonymous
Anonymous

As of 10/20/2017, this issue has not been resolved.

Anonymous
Gracie

This issue HAS NOT been resolved! 07/30/17

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • No email address listed on web page
  • Apparently never got the diagnosis right
  • Poor service
#1065605
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On June 6, 2017, I got a flat tire on my car. With no spare in my car, I stopped and put air in the flat tire with my little air compressor that I carry in the car. I was close to the DM air force base in Tucson, so I drove to the Firestone on base, that is where I buy...
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BSRO Social
BSRO Social

Hello, we appreciate you taking the time to bring this to our attention. We'd be happy to get management involved to address this. Please email us at socialcare@bfrc.com with ...

1.0
Product
Firestone Complete Auto Care Car Repair
#1059165
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I was having major oil leak issue on my 2015 Honda CRV. The staff and service people at Firestone in Fort Collins were very accommodating and helpful. They got me into the shop within 15 minutes of arriving and out the door within the hour, on a Sunday morning with no...
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4.2
Product
Firestone Complete Auto Care Car Repair
#1039297
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They told me that the head gasket was blown and needed to be taken out to be machined. I was worried my car wouldn't be able to last any longer under the pressures of a typical drive. They informed me it would cost at least $3200-$4700. I left the car for 9 days to be...
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BSRO Social
BSRO Social

We strive to deliver excellent service to every customer. We'd like to get management involved to address any concerns that you may have about the service that you received. P...

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Front desk staff confused explains things confusing
  • Chris pellerin
  • It was not ready in the time i was told it would be
#1016818
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I thought I was lucky that happened so close to a car repair shop (boy, was I wrong). They told me that I needed a new THERMOSTAT. I paid over 300.00. This Firestone was near my job. On Dec 24, 2016, all type of indicator lights come on the engine light, overheating...
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BSRO Social
BSRO Social

Your satisfaction is important to us and we take matters like this seriously. We'd like to get management involved to address any concerns that you may have about the service ...

Product
Firestone Complete Auto Care Car Repair
#1016374
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I've been taking my vehicle to Firestone since 2011 till February of 2017.I need a bearing in my front right side of my vehicle with labor ect: total came to under $430.00 the part was $296.00 plus taxes and labor. I called autozone and Napa auto parts. Autozone was...
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BSRO Social
BSRO Social

Hello, we understand your concerns and we'd be happy to address this. Please feel free to email us at socialcare@bfrc.com with full details and your contact information. We ap...

1.0
Product
Firestone Complete Auto Care Car Repair
#1002456
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I then took an hour or so to get into my rental from insurance and then went back to the Firestone store to get some things out of the car. I then told them face to face I didn't want them doing anything until the adjuster got there. They had already taken the tire...
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1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Lies
#1001866
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I think there's a belt broke in two of my tires when I bought the tires the truck shook for ever and now that they've been replaced it rides just fine no thanks to three of your stores it like you got crooks working in them trying to take cash and not doing the right...
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BSRO Social
BSRO Social

Your satisfaction is important to us and we take matters like this seriously. We'd like to investigate this. Please feel free to email us at socialcare@bfrc.com with full deta...

1.0
Product
Firestone Complete Auto Care Car Repair
#1000700
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Took my new car (less than 15000 miles) to Firestone on Princeton road in Fairfield twp to have a flat fixed. They informed me that the tire was unrepairable, then showed me a picture of where the leak could be fixed. Despite the fact that the leak was in the Green...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

h.kitchener
h.kitchener

Usually a tire can be repaired if the puncture is in the thread area. If on the sidewall, no. I suspect Firestone just wanted to sell you a tire instead of fixing the puncture...

Product
Firestone Complete Auto Care Car Repair
#997242
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Another Victim of Firestone Complete Auto Care
Another Victim of Firestone Complete Auto Care
I don't know a *** thing about cars, but I do know my way around Google! I have included the part numbers so you can look them up too and you'll find what I found - most of these items are marked up over 100% and I'm being generous! But what triggered this research...
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GinaPegues
GinaPegues

Update: I used partsgeek.com and stylintrucks.com to order the parts Firestone recommended. I paid $407.82 for all five parts and that includes shipping. I bought fuel injec...

BSRO Social
BSRO Social

Hello, thank you for sharing this. We strive to deliver excellent service to every customer. We'd like to get management involved to address any concerns that you may have abo...

1.0
Product
Firestone Complete Auto Care Car Repair
I liked
  • Very unsatisfactory
I didn't like
  • Long wait
  • Dishonest practices
  • Excessive charge for part
#993726
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