Manufacturer: Firestone Complete Auto Care Category: Repair Clear all filters (19 of 19 reviews match)
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Basically they are a rip off..they mark up the parts used for repairs by about 2 or 3 times what they pay.. I have never had a mechanic make money off the parts used for repairs.. this is outrageous so consumer beware that you repair will cost 2 or 3 times what it would somewhere else.!!! instead of $100 its... $300.. seriously... The mechanics were nice and accommodating. I believe they work their people to hard for to little.. Looks like...
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BSRO Social

BSRO Social Hello, thank you for taking the time to express your concerns. We'd like to look into this. Please email us at socialcare@bfrc.com so that we can further assist. We appreciate...

When I was working at Firestone at that time, I referred my dad to go to Firestone in Indiana for 4 new tires on his Chevy Truck.I could not remember which exactly location was at. I had to speak up because Firestone ordered my dad to say nothing after settlement. That day, my dad took truck there, and they told him that he need new brake pads. My dad went ahead with it. After few days, he drove and out of blue, the brakes seized. He was so ***...
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I have been to three separate Firestone auto centers and out family has six cars at any given time. Because of weekend availability i always return since my regular mechanics are closed on weekends. I am regularly ripped off being prompted to buy services and items i absolutely don't need. Yesterday (a Sunday, my daughter was visiting) and i called about AC needing to be charged and power steering pump going. I called the afternoon before to...
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Anonymous

Anonymous Yes, I agreed. I was trained to do those to make ridiculous sales. They don't really care about customers, all they care about the bottom line is $$$$$. I used to work at Fir...

BSRO Social

BSRO Social Hello,
Thank you for bringing your concerns to our attention. We understand you're frustrated with the recent service experience and recommendations you received and we wou...

This company is to overpriced, and I left with my car make more noise than when it started. I believe they messed up my car just because I would not pay the $100 diagnostic fee for them to look at me car. I had never paid a diagnostic as long as long I had been coming to that over priced store. I only go there because the guy who use to fix my car was okay, and fair enough to tell me the real trouble. But, recently I went to the 140 hanes...
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BSRO Social

BSRO Social Hello, thank you for expressing your concerns with the service that you received. Please email us at socialcare@bfrc.com so that we can further assist. We appreciate your busi...

I have a firestone credit card then I took my nissan quest 2012 to firestone in saint george ave. Linden NJ to check a noise in front wheel driver side .... at the end ... they change the bearing for that wheel ... but only set the hub back with 2 bolts instead of the original 4 .... when stop by to claim the failure they talked me to come back another day when have the right person to do the right work .... and want schedulle an appointment,...
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BSRO Social

BSRO Social Hello, thank you for making us aware of your experience. We'd be happy to address this for you. Please email us at socialcare@bfrc.com so that we can further assist. We apprec...

I had went for Firestone to check and see where my oil was coming from and they told me and I got it fixed so a week later I check under and it still had a oil leak , so I took it back and they ran test and say it my rear main seal and it will be around 500, or 600 bucks
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BSRO Social

BSRO Social Hello,
Thank you for reaching out to us. We understand your concerns with the oil leak after service on your vehicle. We would like to learn more about your recent experien...

I windshield wiper solution was not pumping up from the holding tank and asked them what it would cost to repair that. Manager stated, oh we will need to remove the fender to trace the lines and he said that will run about 160.00. I also asked how much it would cost to replace both the belts on the motor. 170.98. that's some really expensive belts. i also asked how much i would cost to have new shocks put all the way around. 167.00 each? i...
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BSRO Social

BSRO Social Hello,
Thank you for bringing this to our attention. We understand your concerns with pricing and recommendations for service to your vehicle. Our prices should be comparab...

rollo2016

rollo2016 Funny, but oh, so true! Just think of all the people they have scammed over the years.