Manufacturer: Firestone Complete Auto Care Category: Repair Clear all filters (34 of 34 reviews match)
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I had a power steering hose burst on my 2006 Monte Carlo. Got it repaired at Firestone, Kingsport, TN. They charged me $219.99 for a hose listed for $40.00 on a GM parts website. I discovered this after I had looked over the bill and found the parts on this site...
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BSRO Social
BSRO Social

Thank you for bringing your concerns with pricing on parts to our attention. We would be glad to discuss your concerns further. If you could please email us at SocialCare@bfrc...

1.5
Product
Firestone Complete Auto Care Car Repair
I liked
  • Location
I didn't like
  • Overcharging
#1068123
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On 5/22/2017, I took my Toyota Camry (mileage 72,300) to Firestone in McKinney, TX, for an oil change and to have the wheels balanced. This was done. They also did a curtesy check and I was told I needed a battery, a new bulb for the brake light, power steering hose,...
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graceful99
graceful99

07/06/2017Nothing from Firestone.

graceful99
graceful99

I have yet to hear from Firestone.Gracie 06/29/17

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Apparently never got the diagnosis right
  • Mgr of no help never verified the radiator damaged in any way
  • No email address listed on web page
#1065605
Reply to reviews
On June 6, 2017, I got a flat tire on my car. With no spare in my car, I stopped and put air in the flat tire with my little air compressor that I carry in the car. I was close to the DM air force base in Tucson, so I drove to the Firestone on base, that is where I buy...
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BSRO Social
BSRO Social

Hello, we appreciate you taking the time to bring this to our attention. We'd be happy to get management involved to address this. Please email us at socialcare@bfrc.com with ...

1.0
Product
Firestone Complete Auto Care Car Repair
#1059165
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Firestone Complete Auto Care Car Repair Review

#981720
1.0
Recommended unnecessary repairs totaling $832. Had me so worried I missed two days of work in fear of driving my car. Second opinion says I don't need ANY work that they suggested. Not the first time this has happened but is Definitely The last!
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Firestone Complete Auto Care Car Repair Review

#952041
1.0
Went to Firestone at 2601 Texas Ave. Bryan, Tx. For a flat repair. I sat for over 2 hours waiting to get tire repaired. I have other things to get done with my day and dont like sitting waiting for a 10 minute repair this long. Techs were on phones instead of working like they are paid for.
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I was having major oil leak issue on my 2015 Honda CRV. The staff and service people at Firestone in Fort Collins were very accommodating and helpful. They got me into the shop within 15 minutes of arriving and out the door within the hour, on a Sunday morning with no...
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4.2
Product
Firestone Complete Auto Care Car Repair
#1039297
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They told me that the head gasket was blown and needed to be taken out to be machined. I was worried my car wouldn't be able to last any longer under the pressures of a typical drive. They informed me it would cost at least $3200-$4700. I left the car for 9 days to be...
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BSRO Social
BSRO Social

We strive to deliver excellent service to every customer. We'd like to get management involved to address any concerns that you may have about the service that you received. P...

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Chris pellerin
  • Front desk staff confused explains things confusing
  • It was not ready in the time i was told it would be
#1016818
Reply to reviews
I thought I was lucky that happened so close to a car repair shop (boy, was I wrong). They told me that I needed a new THERMOSTAT. I paid over 300.00. This Firestone was near my job. On Dec 24, 2016, all type of indicator lights come on the engine light, overheating...
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BSRO Social
BSRO Social

Your satisfaction is important to us and we take matters like this seriously. We'd like to get management involved to address any concerns that you may have about the service ...

Product
Firestone Complete Auto Care Car Repair
#1016374
Reply to reviews
I've been taking my vehicle to Firestone since 2011 till February of 2017.I need a bearing in my front right side of my vehicle with labor ect: total came to under $430.00 the part was $296.00 plus taxes and labor. I called autozone and Napa auto parts. Autozone was...
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BSRO Social
BSRO Social

Hello, we understand your concerns and we'd be happy to address this. Please feel free to email us at socialcare@bfrc.com with full details and your contact information. We ap...

1.0
Product
Firestone Complete Auto Care Car Repair
#1002456
Reply to reviews
I then took an hour or so to get into my rental from insurance and then went back to the Firestone store to get some things out of the car. I then told them face to face I didn't want them doing anything until the adjuster got there. They had already taken the tire...
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1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Lies
#1001866
Reply to reviews
I think there's a belt broke in two of my tires when I bought the tires the truck shook for ever and now that they've been replaced it rides just fine no thanks to three of your stores it like you got crooks working in them trying to take cash and not doing the right...
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BSRO Social
BSRO Social

Your satisfaction is important to us and we take matters like this seriously. We'd like to investigate this. Please feel free to email us at socialcare@bfrc.com with full deta...

1.0
Product
Firestone Complete Auto Care Car Repair
#1000700
Reply to reviews
Took my new car (less than 15000 miles) to Firestone on Princeton road in Fairfield twp to have a flat fixed. They informed me that the tire was unrepairable, then showed me a picture of where the leak could be fixed. Despite the fact that the leak was in the Green...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

h.kitchener
h.kitchener

Usually a tire can be repaired if the puncture is in the thread area. If on the sidewall, no. I suspect Firestone just wanted to sell you a tire instead of fixing the puncture...

Product
Firestone Complete Auto Care Car Repair
#997242
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