Manufacturer: Firestone Complete Auto Care Category: Repair Clear all filters (36 of 36 reviews match)
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I took my car to that specific shop for repair and a complete check up. But it turned up to be that everything they have told me that was wrong with the car, was a made up story so that they can sell you your own part on your car pretending fixing it but at the end ,...
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Thank you for this feedback. We would like to look into this experience. Please email us at socialcare@bfrc.com with the details. Be sure to include your full contact informat...

3.0
Product
Firestone Complete Auto Care Car Repair
#1092015
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When i picked up my car, the noises were still. After reviewing my paperwork in my glove compartment, noticed I had new shocks and struts put on in February by Toyota. I did not need new shocks or struts. I did not need new tires. What I did need was 2 bearings in my...
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Hello, thank you so much for making us aware of this. We'd be happy to look into this for you. Please feel welcome to email us at socialcare@bfrc.com with these details and yo...

1.0
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Firestone Complete Auto Care Car Repair
#1088381
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I had a power steering hose burst on my 2006 Monte Carlo. Got it repaired at Firestone, Kingsport, TN. They charged me $219.99 for a hose listed for $40.00 on a GM parts website. I discovered this after I had looked over the bill and found the parts on this site...
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Thank you for bringing your concerns with pricing on parts to our attention. We would be glad to discuss your concerns further. If you could please email us at SocialCare@bfrc...

1.5
Product
Firestone Complete Auto Care Car Repair
I liked
  • Location
I didn't like
  • Overcharging
#1068123
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Firestone Complete Auto Care Car Repair Review

#981720
1.0
Details
Recommended unnecessary repairs totaling $832. Had me so worried I missed two days of work in fear of driving my car. Second opinion says I don't need ANY work that they suggested. Not the first time this has happened but is Definitely The last!
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Firestone Complete Auto Care Car Repair Review

#952041
1.0
Details
Went to Firestone at 2601 Texas Ave. Bryan, Tx. For a flat repair. I sat for over 2 hours waiting to get tire repaired. I have other things to get done with my day and dont like sitting waiting for a 10 minute repair this long. Techs were on phones instead of working like they are paid for.
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On 5/22/2017, I took my Toyota Camry (mileage 72,300) to Firestone in McKinney, TX, for an oil change and to have the wheels balanced. This was done. They also did a curtesy check and I was told I needed a battery, a new bulb for the brake light, power steering hose,...
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Anonymous
Gracie

This issue HAS NOT been resolved! 07/30/17

Anonymous
Gracie T

07/30/17No response from Firestone as of this date.

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • No email address listed on web page
  • Apparently never got the diagnosis right
  • Poor service
#1065605
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On June 6, 2017, I got a flat tire on my car. With no spare in my car, I stopped and put air in the flat tire with my little air compressor that I carry in the car. I was close to the DM air force base in Tucson, so I drove to the Firestone on base, that is where I buy...
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Hello, we appreciate you taking the time to bring this to our attention. We'd be happy to get management involved to address this. Please email us at socialcare@bfrc.com with ...

1.0
Product
Firestone Complete Auto Care Car Repair
#1059165
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I was having major oil leak issue on my 2015 Honda CRV. The staff and service people at Firestone in Fort Collins were very accommodating and helpful. They got me into the shop within 15 minutes of arriving and out the door within the hour, on a Sunday morning with no...
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4.2
Product
Firestone Complete Auto Care Car Repair
#1039297
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They told me that the head gasket was blown and needed to be taken out to be machined. I was worried my car wouldn't be able to last any longer under the pressures of a typical drive. They informed me it would cost at least $3200-$4700. I left the car for 9 days to be...
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We strive to deliver excellent service to every customer. We'd like to get management involved to address any concerns that you may have about the service that you received. P...

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Faulty service
  • Chris pellerin
  • It was not ready in the time i was told it would be
#1016818
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I thought I was lucky that happened so close to a car repair shop (boy, was I wrong). They told me that I needed a new THERMOSTAT. I paid over 300.00. This Firestone was near my job. On Dec 24, 2016, all type of indicator lights come on the engine light, overheating...
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Your satisfaction is important to us and we take matters like this seriously. We'd like to get management involved to address any concerns that you may have about the service ...

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Firestone Complete Auto Care Car Repair
#1016374
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I've been taking my vehicle to Firestone since 2011 till February of 2017.I need a bearing in my front right side of my vehicle with labor ect: total came to under $430.00 the part was $296.00 plus taxes and labor. I called autozone and Napa auto parts. Autozone was...
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Hello, we understand your concerns and we'd be happy to address this. Please feel free to email us at socialcare@bfrc.com with full details and your contact information. We ap...

1.0
Product
Firestone Complete Auto Care Car Repair
#1002456
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I then took an hour or so to get into my rental from insurance and then went back to the Firestone store to get some things out of the car. I then told them face to face I didn't want them doing anything until the adjuster got there. They had already taken the tire...
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1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Lies
#1001866
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