Product: Firestone Complete Auto Care Car Repair Clear all filters (0 of 56 reviews match)
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I dropped my car at FireStone store at Firestone Complete Auto Care, 11663 Fishers Corner Blvd, Fishers, IN 46038 at 2:30 on 11/2. The service order is repair the tire and perform wheel alignment. I went back to the store 3 hours later and the car was in the shop but...
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BSRO Social

We apologize for the long wait time and this tire issue. We would like to have the opportunity to look into this on your behalf. Please, send us an email to, socialcare@bfrc.c...

1.0
Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Dishonesty
#1394238
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Saturday I took my car into Firestone in Northglenn,Co for a tire repair. I've always used Firestone so I figured while I was there I would just have the oil changed. I had my regular sized spare on the car and tire that needed repaired in trunk. I ask after tire was...
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BSRO Social
BSRO Social

Hello, Thank you for taking the time to post a review for our Northglenn store. We are truly sorry to hear of the lack of communication and would like to offer our assistance....

1.0
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Firestone Complete Auto Care Car Repair
#1364703
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Stay away. Bought road hazard insurance on a $300 tire, had a flat and was told it would be 4 hours before they could look at it. So I am stuck spending money elswhere to repair a tire I have a warranty on or wait half a day. I wish I had never purchased that tire from...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the inconvenience you experienced during your visit to Firestone to have your flat repaired. We understand that this is an aggravating ...

1.0
Product
Firestone Complete Auto Care Car Repair
#1363017
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Firestone Complete Auto Care - Price Match

I got the price match. Thank you Firestone on McDermott in Allen, Tx! Please reach out to loyal customers for resolution while in the facility instead of me having to call corporate! Return customer is more important than going back n forth over small change! Thanks guys...I will continue to support Firestone!
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Firestone Complete Auto Care Car Repair
#1350853
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I been dealing with Firestone for years only had one bad ecperiance until today. I went in for an oil change and they offered me an vehicle inspection as well that normal was free but was charge this time no problem i agreed . After they inspectec my vehicle service...
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BSRO Social
BSRO Social

We definitely understand your frustration and would like to hear more about this recent oil change and inspection service. Please, email us at, socialcare@bfrc.com, with compl...

1.0
Product
Firestone Complete Auto Care Car Repair
#1349029
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I went into a Firestone to get my daughters car fixed a few months. The franchise I went to worked on the brakes. I had to return several times to adjust those brakes and they still make noise and don't feel right. The hand brake goes all the way up and there is no...
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BSRO Social
BSRO Social

We truly understand your frustration and would like to offer our assistance. Please, email us at, socialcare@bfrc.com, with full details, your contact information, and any app...

Product
Firestone Complete Auto Care Car Repair
I didn't like
  • Being given poor service
#1268726
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I paid for specific work to be done and the person at the counter asked me if I would like to pay to have an inspection done so I did told I would hear back about my vehicle by the next day if not that evening didn't hear from him call them twice the second time they...
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BSRO Social
BSRO Social

Hello, thank you for sharing this feedback with us. We're sorry to hear that this happened and we'd be happy to assist. Please email us at socialcare@bfrc.com with the details...

1.0
Product
Firestone Complete Auto Care Car Repair
#1226636
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Second time Pinelllas Park location torqued wheel lugs after buying tires so tight that they rounded off trying to remove. First time I had to return to PP location for removal. Second time, I had to return to South Bradenton location. (I live in Manatee County). I...
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BSRO Social
BSRO Social

Thank you for taking the time to post your feedback. We would like to hear more about your recent brake service. Please, feel free to email us at, socialcare@bfrc.com, with co...

2.3
Product
Firestone Complete Auto Care Car Repair
I liked
  • Sister shop tried to resolve issue
I didn't like
  • Solution to problem they created
#1221640
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Firestone did an intake gasket scam job, so they coukd leave 2 fuel injectors unplugged, to create new SCAN JOB TO CHARGE ME THOUSANDS AGAIN. I HAVE VIDEOES OF MISSN BOLTS, CHECK ENGINE LIGHT ON after 10 miles of driving to ensure i came back so the y could say new...
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BSRO Social
BSRO Social

We definitely understand your frustration and would like for the opportunity to help. Please, email us at, socialcare@bfrc.com, with the full details, your contact information...

1.1
Product
Firestone Complete Auto Care Car Repair
#1213863
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In november 2017 the Firestone AutoCare on Paseo Del Norte and Wyoming in Albuq NM worked on my brakes costing over $1.5k. Since that time I took it back 4x for the same problem with brakes. They didnt fix it but keep making excuses, or referred to other issues which...
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BSRO Social
BSRO Social

Thank you for taking the time to post a review. We would like to offer our assistance with this issue involving a recent brake service. Please, email us at, socialcare@bfrc.co...

1.0
Product
Firestone Complete Auto Care Car Repair
#1213642
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