Product: Firestone Complete Auto Care Car Repair Clear all filters (0 of 49 reviews match)
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I paid for specific work to be done and the person at the counter asked me if I would like to pay to have an inspection done so I did told I would hear back about my vehicle by the next day if not that evening didn't hear from him call them twice the second time they...
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Hello, thank you for sharing this feedback with us. We're sorry to hear that this happened and we'd be happy to assist. Please email us at socialcare@bfrc.com with the details...

1.0
Product
Firestone Complete Auto Care Car Repair
#1226636
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Second time Pinelllas Park location torqued wheel lugs after buying tires so tight that they rounded off trying to remove. First time I had to return to PP location for removal. Second time, I had to return to South Bradenton location. (I live in Manatee County). I...
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BSRO Social

Thank you for taking the time to post your feedback. We would like to hear more about your recent brake service. Please, feel free to email us at, socialcare@bfrc.com, with co...

2.3
Product
Firestone Complete Auto Care Car Repair
I liked
  • Sister shop tried to resolve issue
I didn't like
  • Solution to problem they created
#1221640
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Firestone did an intake gasket scam job, so they coukd leave 2 fuel injectors unplugged, to create new SCAN JOB TO CHARGE ME THOUSANDS AGAIN. I HAVE VIDEOES OF MISSN BOLTS, CHECK ENGINE LIGHT ON after 10 miles of driving to ensure i came back so the y could say new...
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BSRO Social

We definitely understand your frustration and would like for the opportunity to help. Please, email us at, socialcare@bfrc.com, with the full details, your contact information...

1.1
Product
Firestone Complete Auto Care Car Repair
#1213863
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In november 2017 the Firestone AutoCare on Paseo Del Norte and Wyoming in Albuq NM worked on my brakes costing over $1.5k. Since that time I took it back 4x for the same problem with brakes. They didnt fix it but keep making excuses, or referred to other issues which...
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BSRO Social

Thank you for taking the time to post a review. We would like to offer our assistance with this issue involving a recent brake service. Please, email us at, socialcare@bfrc.co...

1.0
Product
Firestone Complete Auto Care Car Repair
#1213642
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Firestone Complete Auto Care - Scammed, missing bolts from service, instant check engine li
Said pressure test showed intake gasket leak, which is air, not water. Replaced gasket, messed up fuel injectors. Engine light came on after 4 miles of driving. Bolts missing from the *** work. Trying to get thousands of more dollars. Charged me $1,321.76. Done work i...
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BSRO Social
BSRO Social

Hello, I am very sorry to hear that you've had a negative experience at your local Firestone Complete Auto Care. I can only imagine your frustration when you realized that you...

1.0
Product
Firestone Complete Auto Care Car Repair
#1202517
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Suspicious battery light came on and off while driving so out of concern I decided after a log horrid day at work I’d stop by a firestone to get my truck looked at..or atleast ask a few questions.!! Now I was skeptical asf due to poor service in North Carolina at a...
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BSRO Social

We appreciate you for bringing this to our attention. If you would like to discuss the poor customer service you received with us, please feel free to email us at, socialcare@...

1.0
Product
Firestone Complete Auto Care Car Repair
#1200778
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My name is Jerry and my dad have a 2017 Ford Focus with 8000K. My dad hit a curd – after he hit the curb the car was still drivable with no noise just pulling to one side and the stability indicator light was on. The damages were on one side the right side and just a...
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BSRO Social

Hi, Jerry. Thank you for sharing your concerns with us. We'd be happy to look into this for you. Please email us at socialcare@bfrc.com with complete details, the store, any r...

2.0
Product
Firestone Complete Auto Care Car Repair
#1181835
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I want to Firestone on Lenox Road in Atlanta Georgia for 2 tires and oil change and rotation I declined a new battery not having the money what they didn't tell me was leaving without a new battery would put me at risk for my car overheating which it inevitably did I...
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BSRO Social

Hello. We are sorry to hear of the trouble with the customer service that you experienced at our Atlanta Firestone Complete Auto Care location. We would like to take a look in...

Product
Firestone Complete Auto Care Car Repair
#1146443
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Spend the whole day at firstone back in july because needed a rack an pinion , 4 month later went bad, defected part is what they said had to order it again dropped truck off @ 9am monday 11 hours & 30 mins my truck still aint ready, very inconvient, worst part of is...
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BSRO Social

We appreciate you taking the time to share your feedback and bring this experience to our attention. We're very sorry to hear of these concerns regarding your recent visit and...

1.2
Product
Firestone Complete Auto Care Car Repair
#1138132
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)my engine light is still blinking and my car runs rough.I am not happy and will let everyone I know not to go to Firestone service centers.EVER.I usually go to the Ridgmar location and have always been satisfied.But now I am wondering if I should continue going...
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BSRO Social

Hello, I apologize for the frustration you are experiencing since your recent visit to our Ft. Worth location. I would like to hear more about your visit and get your concerns...

Anonymous
William

I'm sure you're very unhappy ; I would be too.You didn't tell us the age or mileage of the car or the nature of the services.To swear never to return is premature.First, they ...

1.8
Product
Firestone Complete Auto Care Car Repair
#1136624
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