Product: Firestone Complete Auto Care Car Part Replacement Clear all filters (0 of 19 reviews match)
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In June 2018 I scheduled my car for an oil and filter change. I trusted they did an oil and filter change. They charged me $41.00. On the other hand they also checked my back brakes and stated I needed new brakes and new rotors as well. I passed on the brake job and...
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BSRO Social
BSRO Social

Hello,We definitely understand your frustration regarding your recent oil change service. We would like to offer our assistance with this matter. Please, email us at, socialca...

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Firestone Complete Auto Care Car Part Replacement
#1295834
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There store on main st in Lindenhurst was an absolute nightmare 30 minutes and tire still on my car mechanic couldn’t even find the right socket to take a tire off made him put it down and left would rather drive on a flat.
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BSRO Social
BSRO Social

We are truly sorry to hear you were unsatisfied with your last tire service at one of our stores. We would like to hear more about this visit. Please, email us at, socialcare@...

2.8
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Firestone Complete Auto Care Car Part Replacement
#1261687
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I had a screw in my sidewall on right rear tire. I was told I need to buy 2 new tires for the rear because i have 4wd. I bought 2 new tires. The next day I had to drive to Delaware but the TPMS started blinking. I went to my mechanic and the sensor was broken. Then...
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BSRO Social
BSRO Social

We definitely understand your frustration and would like to offer our assistance. Please, email us at, socialcare@bfrc.com, with full details, your contact information, and yo...

1.0
Product
Firestone Complete Auto Care Car Part Replacement
I liked
  • New tires
I didn't like
  • Being sabotaged
#1246521
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Firestone Complete Auto Care - Firestone Scamming people/me
Firestone replaced intake gasket ,left out bolts, unplugged two fuel injectors to claim new problem and scam me, out of state customer out of thousands more. Invoice #162801, store #015474. See originsl video and pictures. Plus new evidence of their shoddy scamming...
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BSRO Social
BSRO Social

We are truly sorry to hear of this issue involving a intake gasket replacement. We would like to hear more about this, please, email us at, socialcare@bfrc.com, the details yo...

1.2
Product
Firestone Complete Auto Care Car Part Replacement
#1225592
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I had a new battery put in the car at Firestone and they never cleaned off the cables and just put them on the new battery corrosion and all..
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Anonymous
Anonymous

They don’t have to clean the outside only the area that comes in contact with the battery. Stop whining about the simple fact that you just don’t take great care of your vehic...

BSRO Social
BSRO Social

Hello, we're very sorry to hear about the negative experience you had during your visit to have your battery replaced. I can definitely understand your frustration at the batt...

1.3
Product
Firestone Complete Auto Care Car Part Replacement
#1189848
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I took my car to Easton Firestone car care. I usually go there for inspections and buy tires. They are very overpriced and I know that. They get the job done when I need it and I just have to swallow high price. I am a licensed PA inspection mechanic and I don't work...
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BSRO Social
BSRO Social

We are sorry to hear about the poor customer service you received. We would like to hear more about your service regarding your TPMS sensor. Please, feel free to email us at, ...

1.5
Product
Firestone Complete Auto Care Car Part Replacement
I didn't like
  • Misleading staff
  • Service and knowledge of employees
  • Very poor service on my car
#1187817
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2017, I took my car to Firestone in Rogers Ar. something minor. While they had my car, a front desk employee came to me and said they had found out that the steering components are wearing out. They gave me a price for a replacement. Over $1000 to replace. I said...
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BSRO Social
BSRO Social

Thank you for taking the time to post your feedback today. We are sorry to hear of the unsatisfactory visits you have had regarding your steering components. We would like for...

2.2
Product
Firestone Complete Auto Care Car Part Replacement
I liked
  • Fast service fair price and pleasant staff
I didn't like
  • Very poor service on my car
#1184074
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WE recently bought our 22k Silverado in to Firestone/Bridgestone SC.IT is our work truck and driving excellent but needed a switch replaced. When we picked the truck up it was bucking and firing and not drivable for more than a few feet. They took it back in and told...
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BSRO Social
BSRO Social

Good Morning, we definitely understand your frustration about this issue concerning your Silverado. We would like to look further into this on your behalf, please feel free to...

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Firestone Complete Auto Care Car Part Replacement
#1170037
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Brought my truck in for an inspection and they told me I needed front brakes. Ok no problem. After an hour or so they tell me my rotors are too big for the machine to cut them. Excuse me, I have the most common truck in the world and you are telling me this is the...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

1.4
Product
Firestone Complete Auto Care Car Part Replacement
#1013443
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It all started with me and my wife trying to get our car new tires and a tuneup for a trip. My wife talked to a guy named Jerome to give information to them beforehand and he seemed pretty nice we were quoted at $850 but we needed to get it done. So we took the car in...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

1.6
Product
Firestone Complete Auto Care Car Part Replacement
#1013007
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