Product: Firestone Complete Auto Care Car Part Replacement Clear all filters (15 of 15 reviews match)
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I had a new battery put in the car at Firestone and they never cleaned off the cables and just put them on the new battery corrosion and all..
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Anonymous
Anonymous

They don’t have to clean the outside only the area that comes in contact with the battery. Stop whining about the simple fact that you just don’t take great care of your vehic...

BSRO Social
BSRO Social

Hello, we're very sorry to hear about the negative experience you had during your visit to have your battery replaced. I can definitely understand your frustration at the batt...

1.3
Product
Firestone Complete Auto Care Car Part Replacement
#1189848
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I took my car to Easton Firestone car care. I usually go there for inspections and buy tires. They are very overpriced and I know that. They get the job done when I need it and I just have to swallow high price. I am a licensed PA inspection mechanic and I don't work...
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BSRO Social
BSRO Social

We are sorry to hear about the poor customer service you received. We would like to hear more about your service regarding your TPMS sensor. Please, feel free to email us at, ...

1.5
Product
Firestone Complete Auto Care Car Part Replacement
I didn't like
  • Service and knowledge of employees
  • Misleading staff
  • Very poor service on my car
#1187817
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2017, I took my car to Firestone in Rogers Ar. something minor. While they had my car, a front desk employee came to me and said they had found out that the steering components are wearing out. They gave me a price for a replacement. Over $1000 to replace. I said...
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BSRO Social
BSRO Social

Thank you for taking the time to post your feedback today. We are sorry to hear of the unsatisfactory visits you have had regarding your steering components. We would like for...

2.2
Product
Firestone Complete Auto Care Car Part Replacement
I liked
  • Fast service fair price and pleasant staff
I didn't like
  • Very poor service on my car
#1184074
Reply to reviews
WE recently bought our 22k Silverado in to Firestone/Bridgestone SC.IT is our work truck and driving excellent but needed a switch replaced. When we picked the truck up it was bucking and firing and not drivable for more than a few feet. They took it back in and told...
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BSRO Social
BSRO Social

Good Morning, we definitely understand your frustration about this issue concerning your Silverado. We would like to look further into this on your behalf, please feel free to...

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Firestone Complete Auto Care Car Part Replacement
#1170037
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Brought my truck in for an inspection and they told me I needed front brakes. Ok no problem. After an hour or so they tell me my rotors are too big for the machine to cut them. Excuse me, I have the most common truck in the world and you are telling me this is the...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

1.4
Product
Firestone Complete Auto Care Car Part Replacement
#1013443
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It all started with me and my wife trying to get our car new tires and a tuneup for a trip. My wife talked to a guy named Jerome to give information to them beforehand and he seemed pretty nice we were quoted at $850 but we needed to get it done. So we took the car in...
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BSRO Social
BSRO Social

Thank you for sharing this. We definitely want to ensure that this is addressed appropriately. Please feel free to email the details of your experience to socialcare@bfrc.com....

1.6
Product
Firestone Complete Auto Care Car Part Replacement
#1013007
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took my 2010 honda civic to firestone in buford ga located mall of georgia blvd..sell rep mark ..sept 2016 ..cv joint replaced. .new toyo tires..brake job done cost 1190 dollars..since then car running heavy..cant accelerate. .went back twice firestone said all ok..now...
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BSRO Social
BSRO Social

Hello, we understand your concerns with the service that you received and we'd be happy to address this for you. Please feel free to email us at socialcare@bfrc.com with full ...

2.5
Product
Firestone Complete Auto Care Car Part Replacement
#976240
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I took my care in to have alternator looked at (second 1 in less than 3 years) And to get radiator replaced. Quote after first quote was outrageous. 751.00 Was told altrernator was fine that i needed new battery. Alternator making winding sound wich I told doug but he...
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BSRO Social
BSRO Social

Hello, thank you for expressing your concerns about your recent visit. We'd like to look into this for you. Please email us at socialcare@bfrc.com so that we can further assis...

1.0
Product
Firestone Complete Auto Care Car Part Replacement
#937841
Reply to reviews
I brought my car into have a coolant flush, and replace engine and cabin air filters. I was told it would take an hour. I scheduled a week in advance for 11:00 am. I arrived 15 minutes early. I had made a doctor appointment for 1:15 thinking 2hrs and 15 minutes...
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BSRO Social
BSRO Social

Hello,We understand your time is valuable and we would like to look into this further for you. If you could please email us at SocialCare@bfrc.com with further details, your i...

1.8
Covington, Washington
Product
Firestone Complete Auto Care Car Part Replacement
I didn't like
  • It was not ready in the time i was told it would be
#903927
Reply to reviews
Less than a year ago my engine light came on and I took my car to Fort Bragg Firestone. That first trip cost me $1,500 and then within 50 miles back to Arlington, VA my car engine light came on again. Back to Firestone Fort Bragg where they charged me another $450...
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BSRO Social
BSRO Social

Hello,Thank you for bringing your concerns with your recent service to our attention. We would like to investigate this matter further. If you could please email us at SocialC...

Product
Firestone Complete Auto Care Car Part Replacement
#900287
Reply to reviews