Firestone Complete Auto Care Car Part Replacement Reviews

1.6
(6 reviews)
Price Affordability
Service Scheduling
Value for money
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I took my care in to have alternator looked at (second 1 in less than 3 years) And to get radiator replaced. Quote after first quote was outrageous. 751.00 Was told altrernator was fine that i needed new battery. Alternator making winding sound wich I told doug but he said it is fine? Radiator seems loose also tried to charge me for flush? Its a new radiator. You would think fluid is included. Anyhow alrernator is bad. Sent email contacting bbb...
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I brought my car into have a coolant flush, and replace engine and cabin air filters. I was told it would take an hour. I scheduled a week in advance for 11:00 am. I arrived 15 minutes early. I had made a doctor appointment for 1:15 thinking 2hrs and 15 minutes would give them plenty of extra time in case it took longer than an hour. Well, 2 hours later at 1:00pm, they were still putting my car back together. If I hadn't gotten mad it...
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1.8
I didn't like
  • It was not ready in the time i was told it would be
#903927
Less than a year ago my engine light came on and I took my car to Fort Bragg Firestone. That first trip cost me $1,500 and then within 50 miles back to Arlington, VA my car engine light came on again. Back to Firestone Fort Bragg where they charged me another $450 for a "different issue". 50 miles back to Arlington, VA (where I live but have a home at Fort Bragg) my engine light came back on and my cruise control was not operating. I...
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Took my car to Firestone for engine light on my Chrysler 300. I told them code but they called and swid it was another code. I said oh! Ok fix it. They charged me 160 for courtesy check, 459.33 for spark plugs replace, 234.99 for new battery and now today my engine light is back on along with the lighting bolt and my car run worse than b4..
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I took my truck to firestone repair center for tie rod end replacement and alignment. After inspecting vehicle, they called and quoted me $369.00 for the work. I agreed to the price. When I arrived to pick vehicle up after the work was complete, the presented me with a bill for $468.00. They jacked for a hundred additional bucks without notifying me. No additional work over what was quoted was performed. I have never had any repair shop do this...
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Took Car to get some bulbs replaced inside of my instrumental clusters and then my speedometer and fuel gauge stopped working. It took over 15 days to get this matter resolved. I had to physically take a day off of work to get my car fix myself. Another specialist had to get my fuel gauge working back correctly as it was when I original dropped of my car. Then installed a new muffler on my car but didn't placed a gasket on car when installing...
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We took our truck in for a leak and coolant flush. Well they replaced the manifold and charged us double for the parts.now our truck runs worse then when we took it to them.took it back for them to fix it ,they gave us a paper with a list of more parts and labor to fix it for $1500. Major rip off!!! Its their screw up. The manger basically handed us our keys and said good luck. They are crooks! .
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1.4
I didn't like
  • Not caring about the customers
  • Horrible experience
  • Bad
#830134
I had my front disc rotors, brake pads replaced on my 2006 BMW on 2/28/16 by Firestone Complete Auto Care in Mall Ring Henderson. They used Duralast brake pads and rotors and charged me $452. I noticed a grinding sound like my brake pads where thinned out even if they were new. They asked me to drive the car for 100 miles to even out the new rotors and disc pads. I came back last week with the same problem after driving 2,000 miles with the same...
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