Product: Firestone Complete Auto Care Car Diagnostics Rating: 1 Star Clear all filters (3 of 6 reviews match)
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1.0
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On May 8th, I went to Firestone auto care in Las Vegas NV, 1955 Rock Springs Drive, to replace my 2004 Toyota Corolla brakes. Examining my paperwork a few days later, I have noticed that it was marked as “recommended” that I replace my right front tire. I came back on...
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1 comment
Consumer A
#1736587

Hello, we are sincerely sorry to hear that you have not heard back from our claims department regarding the tire blow out. I can understand your frustration, and we'd like to help get you further assistance with this matter.

Please email us at socialcare@bfrc.com with your contact information, the store's address, and a summary of your review.

Thank you for bringing this to our attention, and we hope to hear back from you soon. ^Katrina

Review
#1631340 Review #1631340 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Car Diagnostics
Reason of review
Poor customer service
1.0
Details
On 5/12/2018 my car broke down in Pa. while I was visiting my family for Mother’s Day. I am a resident of Maryland. I was sitting at a light in Bethlehem, Pa. with my children in the car and I heard a loud sound and then my car wouldn’t move. I had my car towed to a...
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1 comment
Consumer A
#1516769

Hello,We are truly sorry to hear of this issue concerning a service performed at our, Allentown store. We would be happy to look into this for you.

Please, email us at, socialcare@bfrc.com, with the details you have provided here, your contact information, and any applicable invoice number(s). We value you as a Firestone customer, and look forward to your response.^Kristyn

Review
#1292580 Review #1292580 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Car Diagnostics
Reason of review
Bad quality
1.0
Details
My Toyota Camry check engine light was on and I found out on May 24 through another autoshop it was P0456 small emission leakage. On May 28, I went to the Firestone at Lake Grove, NY to find out where is the leakage (Store location: 139 Alexander Ave, NY 11755). The...
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1 comment
Consumer A
#1166057

Hello,

Thank you for bringing this to our attention. We understand your frustration with your recent service experience.

We would like to investigate this further for you. If you could please email us at SocialCare@bfrc.com with further details, your invoice number, the store's address, and the best number you can be reached at it would be greatly appreciated.

We value your feedback and business as a Firestone customer. We look forward to hearing back from you soon.

Review
#856177 Review #856177 is a subjective opinion of poster.
Service
Firestone Complete Auto Care Car Diagnostics
Reason of review
Poor customer service
Loss
$109
Preferred solution
Full refund
Tags
  • Check Engine

Contact Firestone Complete Auto Care Customer Service

Website:
www.firestonecompleteautocare.com
Mailing Address:
P.O. Box 7988
Chicago, Illinois 60680-9534
United States
Phone:
(888) 664-9020
All Firestone Complete Auto Care Contacts

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