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I took my Tundra Truck in and asked if they could look at the truck since I notice a coolant leak.
They called me a couple hours later and told me that they had bad news. That I had blown a head gasket and would need to replace the engine and would be $10,000 to replace.
I then asked to speak to technician and he basically shared that there was a block test and pressure test and both indicated that I need to replace engine. The technician shared that it would be closer to $13000-1****.
I ended up towing the car to get a second opinion.
The mechanic replaced the water pump that had gone bad and charged me $500.
I was really disappointed to see that this really happens. I would really be cautious if you visit this location
7550 N MacArthur Blvd
Irving, TX 75063
I kept the water pump as proof.
User's recommendation: Don’t use Firestone period.
Monetary Loss: $70.
Preferred solution: Full refund.
Firestone Complete Auto Care Pros: I used to be a loyal and happy customer.
Firestone Complete Auto Care Cons: Misdiagnosed the problem.
Location: 7550 N MacArthur Blvd, Irving, TX 75063