3 comments

Unfortunately, my wife and I faced as it seems like a discrimination case at a Firestone store in Louisiana.My wife (who wears Hijab) and I walked in to Firestone in Chalmette, LA on March 6, 2010 to get oil change.

We were denied service when the representative gladly accepted 2 (White) ladies before us and asked them to pick their car up after 30 minutes. When I asked him why he denied us service when he still have more than 2 hours to close, he failed to provide us a convincing answer. I emailed Firestone same day and their district manager contacted my the second day morning.

He conducted an investigation and the following is a recorded phone conversation telling me their final report.http://www.youtube.com/watch?v=5puqNTHWUhI

Review about: Firestone Complete Auto Care Oil Change.

Had an Experience with Firestone Complete Auto Care?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#296976

Trust me i know.my husband work for firestone.they are the most racist company in memphis tn. Call ur bbb and eeoc office

Anonymous
#294752

firestone is the worst company for black,s to work for,they don,t promote or give raise,s to there black employee,s larry mcgee and gary garfeild know this company is racist

BSRO Social
#258880

There are approximately 1,600 company-owned Firestone Complete Auto Care locations and thousands of independent dealers who are called Firestone or a variation of Firestone (like Tim's Firestone).

If this was a company-owned Firestone Complete Auto Care location, we'd like to get involved and learn more.

Please contact us at social@bfrc.com. We'd like to help.

You May Also Like

Firestone Complete Auto Care - Damaged Rim when  mounting tire and balancing tires. Firestone Complete Auto Care "Invoice 148784, store #009237 On 07/24/2016 had my 2 rims (mount+balance) done, at approximately 1524 hours while picking up noticed a big scratch on my wheel which was not there before..." Read more Firestone Complete Auto Care - Oil Change Review from Fort Collins, Colorado Firestone Complete Auto Care "We took a 2001 Ford Taurus to the Firestone Complete Care here in Fort Collins, CO because the heat wasn't working and also for a routine oil change. They end..." Read more Firestone Complete Auto Care - Firestone Auto Service - Worst service - First time visited and very bad experience with their service Firestone Complete Auto Care "Visited for Oil change first time Firestone Complete Auto Care - Due to more Cars in service, ask me to drop my car (Hyundai Elantra) and going to take..." Read more Firestone Complete Auto Care - Just because I am a woman doesn't mean I am mechanically inclined Firestone Complete Auto Care "April 5 2016 I took my car into the Scottsdale Camelback shop due to terrible shaking on the front end when applying the brakes. I asked them to take a..." Read more Once again  Gasbike got me!!  my own fault for expecting anything different Gasbike "ordered a motor.. did not leave their place for 3 DAYS! took 10 days to get to me... AND they put a direct signature clause on the package !! nobody..." Read more Sears - NIGHTMARE Wedding Ring Set!! Sears "I have been having issues with a diamond wedding ring set I purchased 2 years ago and Sears has yet to rectify the situation. I initially purchased the set along..." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Tbdress - Don't Buy from TB Dress!! Tbdress "I made the terrible mistake of purchasing two dresses for my daughter's wedding from TB Dress. When they arrived one had a broken zipper, the other did not fit correctly..." Read more