Firestone Complete Auto Care Phone Numbers and Emails

Toll-Free Number:

  • (888) 664-9020

Customer Service:

  • (800) 367-3872
  • (888) 664-9020
  • (312) 462-0070
  • (850) 462-9866
  • (916) 689-2080
  • (856) 802-0336
  • (856) 456-1773

Firestone Complete Auto Care Email:

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Firestone Complete Auto Care Contact Information

Firestone Complete Auto Care Website:

Firestone Complete Auto Care Online Chat:

Corporate Office Address:

CFNA, BK-11/Customer Service
P.O. Box 7988
Chicago, Illinois 60680-9534
United States

Other Info (opening hours):

M-F 7am-7pm CST

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Firestone Complete Auto Care Rating Based on 417 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Value for money
Reliability

Rating stats

Rating trend

Summary of Firestone Complete Auto Care Customer Service Calls

249 TOTAL
CALLS
03:39 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firestone Complete Auto Care Customer Service?

Staff Question:

  • “To report unsatisfactory service and how can I get a refund”
  • “Not satisfied with service or management”
  • “Problem with service”

Payments and Charges Question:

  • “Billing”
  • “Have to pay a bill, and don't have my account number”
  • “Payment”

Product/ Service Question:

Account Question:

  • “Balance information”
  • “Tire balance”
  • “Regauarding My account”

Cards Question:

  • “My credit card was charged for another customer's repairs.”
  • “Lost card”

Refund Question:

  • “Refund”

Request for Information Question:

  • “I have a question about tire sensors for my 2010 Chevy Cobalt colbalt ....how much do you charge for both back tires”
  • “Concern”
  • “About a bmw I owe a bill on”

Return/ Replace Question:

  • “Tyres replaced SHAH TAYRES VADODARA”
  • “Faulty alignments tires only lasted 6months even though they had me replace every suspension and steering component”

Other Question:

  • “Car not fixed”
  • “Problems”
  • “Poorly installed tires.”

About

Firestone Complete Auto Care Warranty
The User can save time in the store by pre-booking The Client's repair service appointment online today. website will take it from there. The Client of Firestone Complete Auto Care can save time in the store by pre-booking The Client's maintenance service appointment online today. Most parts and services purchased at Firestone Complete Auto Care are covered by a minimum of twelve (12) months or 12,000 miles, whichever comes first, with some parts and services carrying a different warranty. Warranties apply to parts installed and service performed on private passenger vehicles. This warranty is valid at Firestone Complete Auto Care locations. Auto parts which prove to be unserviceable during the warranty period, will be replaced free of any additional charge for parts or labor, except as noted under "Exclusions", below. Replacement of anti-freeze or clamps is not included in the warranty on belts/radiator hoses.
To read more: https://www.firestonecompleteautocare.com/maintain/service-warranty-options/
Firestone Complete Auto Care Privacy Policy
To read more: https://www.firestonecompleteautocare.com/privacy-statement/
Top Firestone Complete Auto Care Services

Oil Change, Car Repair, Customer Care

Top Firestone Complete Auto Care Products

Warranty, Tire Warranty, Battery Warranty

Firestone Complete Auto Care Pros and Cons

Pros: Very unsatisfactory, I used to be a loyal and happy customer, Location, Staff was friendly, Reasonably nice upfront personnel

Cons: Poor customer service, Faulty service, Poor service and excessive charge, Poor service, Long wait

Related Companies

Bridgestone Group, Tires Plus, Firestone Tires, Bridgestone Tires, Hibdon Tires Plus

Summary

Firestone Complete Auto Care is an American company. The company was founded in 1926. Firestone Complete Auto Care offers a wide range of auto care services and a variety of products from different respectable brands. Firestone Complete Auto Care operates more than one thousand and a half Firestone Complete Auto Care stores all over the United States of America. The company tends to make its services convenient and that is why most Firestone Complete Auto Care locations are open seven days a week. Besides, Firestone Complete Auto Care Complete Auto Care is considered to be one of the leading providers of maintenance, repairs and tires.

Firestone Complete Auto Care reviews and complaints

Firestone Complete Auto Care is ranked 242 out of 1768 in Service Centers and Repairs category

Area Served

USA

Payment Methods

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