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Contact Firestone Complete Auto Care Customer Service

How to Reach a Person at Firestone Complete Auto Care

Verified Contact Information

Toll-Free Number:

  • 1-888-664-9020
Call customer service
Send Message

Customer Service:

  • 1-312-462-0070
    Chicago, IL
  • 1-916-689-2080
    Grove, CA
  • 1-856-802-0336
    Maple Shade, NJ
  • 1-856-456-1773
    Mount Ephraim, NJ
  • 1-850-462-9866
    Pensacola, FL
  • 1-800-367-3872
  • 1-800-752-0379

Jobs/ Career:

  • 1-877-734-9512

Firestone Complete Auto Care Emails:

Legal
Media

Firestone Complete Auto Care Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Firestone Complete Auto Care Phone Number
1 (888) 664-9020
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular Firestone Complete Auto Care Email Address
iplaw@bfusa.com
Firestone Complete Auto Care Live Agent Availability
79% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Firestone Complete Auto Care Customer Service?

Most Popular Number:

(888) 664-9020
Total calls: 722 Issues resolved: 11 Last call: Jan 20, 2026

Firestone has published contact numbers to ensure Firestone customer service is as streamlined as possible. You can contact customer support by dialing 1-800-752-0379. This Firestone phone number can assist you anytime between 7:00 AM and 9:00 PM CST, Monday through Friday. The company’s business hours can be contacted between 7:00 AM and 5:00 PM CST on Saturday and Sunday. Another toll-free corporate number is 1-888-664-9020. If you are a customer from Chicago, call 1-312-462-0070. Another phone number dedicated to users in Grove, CA, is 1-916-689-2080. The company has published one more Firestone contact, which is 1-856-802-0336.

Firestone corporate has its corporate headquarters at CFNA, BK-11/Customer Service, Bridgestone Americas 200 4th Avenue S., Nashville, Tennessee 37201, United States. This Company corporate headquarters location serves as the center for the company's operations. The address is to contact the Firestone customer service team for business-related inquiries and general doubts. The company's support team is easily accessible at headquarters and is committed to providing quick support. In addition to visiting this office, you can also mail the support team.

Firestone customer service does not have a 24-hour support team to assist its customers. However, if you are looking for attentive advisers, company business hours are from 7:00 AM to 9:00 PM CST, Monday through Friday. These hours range between 7:00 AM and 5:00 PM CST on weekends. You can contact support during the same hours for customers who prefer to chat. So you can call the corporate office phone number or chat with a live agent to resolve your problems.

PissedConsumer Club

Contact Information

Firestone Complete Auto Care Website:

Firestone Complete Auto Care Help Center:

Corporate Office Address:

CFNA, BK-11/Customer Service
Bridgestone Americas 200 4th Avenue S.
Nashville, Tennessee 37201
United States

Other Info (opening hours):

Hours:

MONDAY - FRIDAY: 7:00 am - 9:00 pm CST

SATURDAY - SUNDAY: 7:00 am - 5:00 pm CST

More contact details

Summary of Firestone Complete Auto Care Customer Service Calls

976 TOTAL
CALLS
02:22 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Firestone Complete Auto Care?

Product/ Service Question:

  • “Very upset”
  • “Complaint”
  • “Complain”

Staff Question:

  • “Poor service”
  • “I was harassed by a manager in Longview Texas . His name is Luis Flores Menendez”
  • “Complaint about service”

Payments and Charges Question:

  • “Shop supplies charges”
  • “Over paid for services”
  • They charged me 1469.99 dollars for a catalytic converter that was under manufacture warranty

Request for Information Question:

  • “I have a question”
  • “I received the check in the mail l'm checking to see if it is a legit?”
  • “Check my credit”

Return/ Replace Question:

  • “Firestone Sandusky Ohio refusing to change tire due to lack of tools”
  • “Oil change problem”
  • “Bad parts. They replaced my struts and in just a little over a year they have gone out. I am retired I do not do a lot of driving. Say they could not even take anything off for manufacture defect. Want to charge me $700. Dollars to replace.”

Shipping and Delivery Question:

  • “Tracking down lifetime wheel alignment”
  • “Didn't get my last check”
  • “Location in Benton Arkansas scarred my rim up on my 2020 ram 3500”

Account Question:

  • “Racial profile”
  • “Regauarding My account”
  • “Need to pay an account”

Refund Question:

  • “Refund and report on shop”
  • “Full refund”
  • “Refund”

Cards Question:

  • “Credit card not working”
  • “To talk about CFNA credit card”
  • “Card”

Employment Question:

  • “Employment issues”
  • “Had a front brake job on a 2016 Jeep Cherokee and caliber came loose in Louisiana and I need it fixed”
  • “W-2”

Website/ Application Question:

  • “Poorly installed tires.”
  • “Tires have 15,000 miles and wore out. I had the truck aligned when the new tires where installed. Firestone trans force LT275/70R18. Need new tires”

Activation/ Cancellation Question:

  • “I want to cancel my account”

Other Question:

  • “Left oil plug loose”
  • “To get a problem resolved”
  • “Car”

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