Contact Firestone Complete Auto Care Customer Service
Firestone Complete Auto Care Phone Numbers and Emails
Toll-Free Number:
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(888) 664-9020
Customer Service:
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(312) 462-0070Chicago, IL
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(916) 689-2080Grove, CA
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(856) 802-0336Maple Shade, NJ
Firestone Complete Auto Care Emails:
Contact Information
Firestone Complete Auto Care Website:
Firestone Complete Auto Care Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
MONDAY - FRIDAY: 7:00 am - 9:00 pm CST
SATURDAY - SUNDAY: 7:00 am - 5:00 pm CST
How Good is Firestone Complete Auto Care's Customer Service?
Summary of Firestone Complete Auto Care Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Firestone Complete Auto Care?
Staff Question:
- “Bad customer service”
- “Complaint about the service manager”
- “Issues with service at a location in Conneticuit”
Product/ Service Question:
- “Damages”
- “Pissed off at management and techs who worked on my truck”
- “Unable to access Firestone acct”
Payments and Charges Question:
- “Tire rebate not recieve”
- “Payment not working”
- “Over charged comparing with Delership rates.”
Request for Information Question:
- “To speak to a representative”
- “Set appointment/getting the run around”
- “About a phone call to a local branch”
Refund Question:
- “Full refund”
- “Refund”
- “Trying to get my money back from a bad repair”
Account Question:
- “Regauarding My account”
- “Need to pay an account”
- “Balance information”
Return/ Replace Question:
- “Bad parts. They replaced my struts and in just a little over a year they have gone out. I am retired I do not do a lot of driving. Say they could not even take anything off for manufacture defect. Want to charge me $700. Dollars to replace.”
- Brought my car in for tires shop put a big dent in the side now claims department won't return my phone calls
- “Won't replace my tires that came from Firestone.”
Cards Question:
- “Card”
- “Lost card”
- “At a location. Trying to pay with my WEX card but apparently the location isn't showing up in in there system to process payment. My account is active and I do have the funds to cover the order”
Employment Question:
- “W-2”
- “Bad break job, couldn't complete a simple brake job”
- “I was ripped off by your Firestone over there on Guadalupe and Alma School for a whole for a whole $350 job”
Shipping and Delivery Question:
- “Never received my Firestone credit card”
- “I can't get the Kona Hi Firestone to pick up the phone for the Hilo Firestone to get a tire to the Hilo location by my Wed appt.”
- “I didn't receive my money back from refund”
Activation/ Cancellation Question:
- “I want to cancel my account”
Other Question:
- “I have been sitting in the Orangeburg SC on Calhoun st. For 5Hr.s since 1:00 in thr afternoon.They are puting on calipers. I was told at 2pm that the part wouldn't be in until 4pm. It is 5: 53 pm it will be another hour.”
- “Problem with tire”
- Ues
About
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Firestone Complete Auto Care is an American company. The company was founded in 1926. Firestone Complete Auto Care offers a wide range of auto care services and a variety of products from different respectable brands. Firestone Complete Auto Care operates more than one thousand and a half Firestone Complete Auto Care stores all over the United States of America. The company tends to make its services convenient and that is why most Firestone Complete Auto Care locations are open seven days a week. Besides, Firestone Complete Auto Care Complete Auto Care is considered to be one of the leading providers of maintenance, repairs and tires.
Firestone Complete Auto Care is ranked 205 out of 1156 in Auto Parts and Accessories category
USA
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