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Took my car to a repair service in San Antonio because the car was overheating, and they replaced the water pump, added coolant, put a timing belt and a new battery. Said the car needed all of this. When they gave me the car back I was told that it was, “Ready to go!”...
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BSRO Social
BSRO Social

We understand your frustration concerning this overheating issue. If you would like to discuss this with us, please, feel free to email us at, socialcare@bfrc.com, with comple...

1.9
#1383993
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I took my car there on September 29th to have front brakes and rotors checked and they told me they needed to be changed. So I got the car back and it is making the same noise. 3 days later I took it back they told me the back brakes was causing the noise so I had...
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BSRO Social
BSRO Social

We understand your frustration regarding this brake service. If you would like to discuss this with us, we would be happy to offer our assistance. Please, email us at, socialc...

1.0
#1378490
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I took my son's 2008 Mazda CX7 in for an oil change and to have the front end checked out. My son was planning on taking the car to college next weekend so I wanted to be sure it was ready to go. Firestone suggested I rotate the tires, which I did. I hadn't driven the...
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BSRO Social
BSRO Social

Hello, We definitely understand your concern regarding this tire issue. We would like to have the opportunity to look into the situation regarding this service. Please, email ...

#1376122
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Resolved
My car was in there for an estimate. The estimate was too high to make fixing the car worthwhile. I have bought another car. I was told that there was no charge. Some time later, I just happened to open what appeared to be an ad for Firestone, only to find that it was...
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BSRO Social
BSRO Social

We would like to offer our assistance with this credit card issue. If you would like to discuss this with us, please, feel free to email us at, socialcare@bfrc.com, with compl...

2.5
I didn't like
  • Charged credit card without authorization
  • Charged old credit card without authorization
#1373908
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I bought a new battery in 2016 at a Firestone dealer. They told me it was warranteed for 5 years AND WOULD BE REPLACED FOR FREE IF ANYTHING WENT WRONG. The battery went out on me a little over 2 years later and i was told it would cost $90 to replace on a pro-rated...
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BSRO Social
BSRO Social

We are truly sorry to hear of this warranty issue and the poor customer service you have received. Please, feel free to email us at, socialcare@bfrc.com, with complete details...

#1370535
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They told me that I had to wait 3 hours or make appointed the next day what's the warranty for
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BSRO Social
BSRO Social

We definitely understand how frustrating a long wait time can be. If you would like to discuss this with us, we would be happy to help. Please, email us at, socialcare@bfrc.co...

1.0
#1369651
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Saturday I took my car into Firestone in Northglenn,Co for a tire repair. I've always used Firestone so I figured while I was there I would just have the oil changed. I had my regular sized spare on the car and tire that needed repaired in trunk. I ask after tire was...
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BSRO Social
BSRO Social

Hello, Thank you for taking the time to post a review for our Northglenn store. We are truly sorry to hear of the lack of communication and would like to offer our assistance....

1.0
#1364703
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Stay away. Bought road hazard insurance on a $300 tire, had a flat and was told it would be 4 hours before they could look at it. So I am stuck spending money elswhere to repair a tire I have a warranty on or wait half a day. I wish I had never purchased that tire from...
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BSRO Social
BSRO Social

Hello, we are truly sorry to hear about the inconvenience you experienced during your visit to Firestone to have your flat repaired. We understand that this is an aggravating ...

1.0
#1363017
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I brought my vehicle in and ask them to fix whatever the noise was they charged me $1,400 put tires on my car and told me that my vehicle was unsafe to drive I left their shop with no oil I asked them to do a full inspection on the vehicle ask them what charge $1,400...
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BSRO Social
BSRO Social

Hello! We are very sorry to hear about the negative experience you have had at your local Firestone Complete Auto Care Center. We can only imagine your frustration at not havi...

#1362092
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Firestone Complete Auto Care 4601 Se Powell Blvd Portland, Oregon 97206 I wish I could give this place a 0 star. I took my car for oil change and for a possible flat (TPMS light was on). FIrestone employee told me that the Oil Filter was stuck and I need replace my Oil...
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BSRO Social
BSRO Social

Hello, We understand how frustrating this has been and would like to hear more about this visit. Please, private message us with complete details, your contact information, an...

1.0
#1361648
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