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Took my car to a repair service in San Antonio because the car was overheating, and they replaced the water pump, added coolant, put a timing belt and a new battery. Said the car needed all of this.

When they gave me the car back I was told that it was, “Ready to go!” 3-4 days later the car overheated again and now they are saying that the gaskets may be bad. Why was this car returned to me misdiagnosed like this. I am having to go without a vehicle and future repair work if not a totaled car. Firestone should have identified this problem before releasing it to me?

I need them to fix this car and I should. It have to pay anything else because they dropped the ball!

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BSRO Social
#1583608

We understand your frustration concerning this overheating issue. If you would like to discuss this with us, please, feel free to email us at, socialcare@bfrc.com, with complete details, your contact information, and your invoice number. Thank you for choosing Firestone, we hope to hear from you soon.^Kristyn

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