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Car broke down- had alternator replaced- had car towed to different garage- said it is an alternator problem. Called Firestone to check warranty info - calling over an hour- no one answers the phone!

Preferred solution: Let the company propose a solution.

Location: 4719 Carlisle Pike, Mechanicsburg, PA 17050

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Hello, Diya. Thank you for sharing this with us.

We apologize for the negative experience you had at our store, and we'd like to assist. Please email us at socialcare@***.com with the full details, store, the invoice number, and your contact information.

We value your business, and thank you for contacting Firestone. ^Alexis


Diya, we can only imagine your frustration with this, and we apologize for any inconvenience. Please send us an email at socialcare@***.com with the complete details, so we can get the appropriate team involved to look into this.

We value your business with Firestone, and look forward to hearing from you. ^Jennifer

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