New Reviewer
2 comments
1.0

Car broke down- had alternator replaced- had car towed to different garage- said it is an alternator problem. Called Firestone to check warranty info - calling over an hour- no one answers the phone!

Preferred solution: Let the company propose a solution.

Location: 4719 Carlisle Pike, Mechanicsburg, PA 17050

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#2025056

Hello, Diya. Thank you for sharing this with us.

We apologize for the negative experience you had at our store, and we'd like to assist. Please email us at socialcare@***.com with the full details, store, the invoice number, and your contact information.

We value your business, and thank you for contacting Firestone. ^Alexis

#2022552

Diya, we can only imagine your frustration with this, and we apologize for any inconvenience. Please send us an email at socialcare@***.com with the complete details, so we can get the appropriate team involved to look into this.

We value your business with Firestone, and look forward to hearing from you. ^Jennifer

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