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I had my brakes inspected and replaced the front 2. It's been 5 months later and now my booster needs replaced. Why didn't Firestone let me know that the booster was going out instead I had to find out when I couldn't stop my van without pushing the pedal all the way down

Product or Service Mentioned: Firestone Complete Auto Care Diagnostics.

Reason of review: Poor customer service.

Monetary Loss: $700.

Preferred solution: Let the company propose a solution.

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Anonymous
#1735238

Hello, we appreciate you taking the time to leave your feedback about your recent visit to Firestone. We're sorry that your visit didn't live up to the expectation, and we'd like to help get this matter investigate.

Please email us at socialcare@bfrc.com with your contact information, the store's address, and a summary of your review.

Thank you, and we hope to hear back from you soon. ^Katrina

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