Firestone Complete Auto Care Reviews and Complaints
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Firestone Complete Auto Care in Albany, New York - Poor slow damaging and degrading service
I went to fire stone auto center(Queensbury, NY) to get my car inspected they told me it would be 30 minutes, and it took over an hour and a half. While doing the inspection they said I had a missing lug nut which i did not have one missing when I just had my tires serviced. They were VERY rough on my car, they were kicking my tires off instead of removing them like they are supposed to with their hands. When they walked around my car with the tools it looked like they were scratching my car with it. They slammed my hood down we heard it in the waiting area through 2 doors. It sounded like it cracked my hood. They were so rude to us treating us like we were ***. They then tried saying I need over $2,000 worth of repairs. When in fact I only need VERY minor repairs I was quoted at another place for $100 for the repairs. It was the worst service I have ever received and I would only recommend going there if you are looking to get scammed! I would Never EVER go back to that place. DO NOT GO THERE IT WILL BE THE WORST CHOICE YOU COULD MAKE FOR YOUR CAR & HARD EARNED MONEY!
I went to firestone for an alignment and front brake pads. Not even 8 months later, my front breaks are squeaking whenever I gently step on my pads. Also at the time when I took my car in , my car only had 30K on it. I only had it for like 3 years and bought it brand...
Firestone Complete Auto Care in Los Angeles, California - Lousy service
Brought my car for air cond problem they took my car all day they said they fixed it but they did not check engine light samething then you take it back they dont want to rectify problem they want to take your money but never have time to fix original problem took my friend to have tires balanced and oil changed they left oil on her car seats and mats I told person in frtont desk I will take my bussiness to another shop I will not recomend any of my friends to go to firestone stonewood mall downey ca
Firestone Complete Auto Care in New Orleans, Louisiana - Discrimination & Denying Service in Firestone
Unfortunately, my wife and I faced as it seems like a discrimination case at a Firestone store in Louisiana. My wife (who wears Hijab) and I walked in to Firestone in Chalmette, LA on March 6, 2010 to get oil change. We were denied service when the representative gladly accepted 2 (White) ladies before us and asked them to pick their car up after 30 minutes. When I asked him why he denied us service when he still have more than 2 hours to close, he failed to provide us a convincing answer. I emailed Firestone same day and their district manager contacted my the second day morning. He conducted an investigation and the following is a recorded phone conversation telling me their final report. http://www.youtube.com/watch?v=5puqNTHWUhI
Firestone Complete Auto Care Oil Change
Firestone Complete Auto Care in Kingston Springs, Tennessee - Left Radiator Cap off, Ruined Engine later, No help
About a year ago I had my 2002 Toyota Camry serviced at Firestone at the Bellview location in Nashville. A couple days later the engine overheated and locked up on Interstate with my wife driving it.I had it towed to buddys shop who informed me it needed a motor and that the cap had been left off. I had it towed to Firestone and they fixed head etc. All my mechanic friends told me not to repair it because when those engines get hot enough to lock up you never know the damage to the lower unit and it can show up later. About 6 months later it locked up and threw a rod. Had it hauled back there and was told that no way the original issue had anything to do with this even though 3 qualified mechanics said there is no doubt that caused it. Went through there claims depatment and after months and unreturned calls was told it was denied. Now I have a good car with a blown motor. AAAAAAAgh.
Firestone Complete Auto Care Repair
Firestone Auto Care (2910 S Dairy Ashford, Houston, TX 77082) are Unbelievably Dishonest!! UNBELIEVABLY DISHONEST! We took our 2001 Ford Mustang to this Firestone on Friday March 4. A bracket connecting our aftermarket Magnaflow exhaust to the engine had broken or come...
Firestone Complete Auto Care in Bellevue, Nebraska - Did not do the job right what i ask they to do
i replaced new parts on my truck and told them to lube the front end parts when the put the new tires no my truck .i went back to ask them why they did not do this they said i did not hear that part of the of the things done.that was about 3 months ago.if the new parts are worn down they should have to replace them .so don't go to bellevue ne store o ft crook rd i think they could do a lot better job when they work on other persons cars and trucks
Firestone Complete Auto Care in Paso Robles, California - FIRESTONE ARE CROOKS !!!!!!
every time I bring my car into a firestone, they break something. two differen locations two different cars and both oil change== well looks like you are going to need a new starter. also I had a power sterring hose installed and they intstalled it wrong costing me a new pump lost work time...etc I think they break things while doing a simple oil change to make additional cash. I have real beef with these kind of outfits they are complete ***. I now realize just never to go to firestone again, I think there should be an invesigation into their work ehtics.
Firestone Complete Auto Care Oil Change
Firestone Complete Auto Care in Trenton, Missouri - You guys didn't fix what was asked and broke stuff that wasn't before
Brought my son's 1991 Ford Taurus in to get it ready for a long trip. Needed to be winterized and the windshield wiper cleaner fixed. You told my wife it needed a new Master Cylinder among other things and she spent $800 and then you listed another $950 that you said it needed. So I had her take it to another place...they charged us $350 to fix what was actually needed and told us that the Power Booster you installed and that we probably didn't need, wasn't even hooked up. You fixed the windshield wiper sprayer only on the passenger side which he discovered in a snowstorm half way across the country.
Firestone Complete Auto Care in Fountain Valley, California - Single Woman and 3 Radiators in 3 years
I just dropped my car off at Firestone in Fountain Valley, California. Being a single woman I was looking for a reputable mechanic. Firestone tells me my radiator went out again. This will be the third radiator in three years Firestone replaced for me. Do they use shoddy parts or are they taking advantage of me being a woman? For 5 years I have felt ripped off at Firestone. Everytime my Firestone credit card balance is almost paid off it goes up again by $1000.00 because of some litle thing that goes wrong with my car that turns into something "horrific" once they diagnose it. Never again will I go to Firestone!!!
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