Firestone Complete Auto Care - Firestone All American Tire and Service
I live in NJ.My daughter's car (my car) broke down in Port St.
Lucie, FL back on March 6. AAA towed her car to Firestone All American Tire and Service. They told me the engine blew and I agreed to have them replace it (with a rebuilt). Cody - store manager was nice enough at the time.
Got a quote and gave a deposit. Signed quote on 3/14/11. It is now May 2 (and we're supposed to get her car back today). Not so sure about that.
They have been rude, won't return my calls-if I do get the manager he just tells me it's going to take as long as it takes. I called Firestone back in March and had a 3 way call with them. Firestone won't help me because they say the store is independent (just sell Firestone Tires). I have tried a few times.
My question is this: Why would Firestone let anyone that they won't stand behind use their name. This is just awful and misleading. I cannot tell you how horrible this has been. The shop manager and employees are rude and they lie My daughter is stuck with no transportation and has been for over 6 weeks.
She isn't old enough to rent a car (she's in college there). I am out to send Firestone a message.
This is my first complaint board.And I'm going to find more places to post this!10581da0 review #235369
You may also like
- "Problems: Dropped of 2004 Nissan Titan on 12/9 to have it painted Nissan white Q10. Agreed upon price $1,375. Was told work would be completed by Friday 12/13. Placed call..."
- "After 6 weeks of waiting and 6k in repairs our 97K forest River RV was returned in horrible condition. No walk through to confirms repairs just pay the cashier and..."
- "On 9/15/2011, my husband and mother-in-law purchased a used car from Mr. Herbert. Mr. Herbert signed the "Certificate of Title" over to my mother-in-law. Two days later, Mr. Herbert called..."
- "Rosner was hired to correctly install a clutch in my car. Not only did they in-correctly install said clutch they made numerious mistakes in the process and could not repair..."
- "My friend was having a serious surgery and 4 of us gals agreed to go in on a nice floral arrangement for her. I offered to place the order..."
- "I used to love love love Pepsi.....but over the last couple years I have noticed that it isn't what it used to be! It gets FLAT entirely to fast where..."
- "In October 2009 we decided to purchase a Maytag Bravos 850 series washer and dryer combo for approx. $1800. We figured investing in a "premium" set of appliances from..."
- "Davison take your money and give you a copyright product. In every way you are a looser. After submitting my idea only to Davison, I received a call from Phillip..."
- "ALLSCRIPTS has attacked my reputation,has ruined my good name made strong criticism,malicious publication printed for the purpose of defaming my character, reporting false statements to defame me, publishing false..."