Firestone Complete Auto Care - Firestone All American Tire and Service
I live in NJ.My daughter's car (my car) broke down in Port St.
Lucie, FL back on March 6. AAA towed her car to Firestone All American Tire and Service. They told me the engine blew and I agreed to have them replace it (with a rebuilt). Cody - store manager was nice enough at the time.
Got a quote and gave a deposit. Signed quote on 3/14/11. It is now May 2 (and we're supposed to get her car back today). Not so sure about that.
They have been rude, won't return my calls-if I do get the manager he just tells me it's going to take as long as it takes. I called Firestone back in March and had a 3 way call with them. Firestone won't help me because they say the store is independent (just sell Firestone Tires). I have tried a few times.
My question is this: Why would Firestone let anyone that they won't stand behind use their name. This is just awful and misleading. I cannot tell you how horrible this has been. The shop manager and employees are rude and they lie My daughter is stuck with no transportation and has been for over 6 weeks.
She isn't old enough to rent a car (she's in college there). I am out to send Firestone a message.
This is my first complaint board.And I'm going to find more places to post this!review #235369
You may also like
- "On Friday, May 10, 2013, I was driving in Suffolk, VA with one passenger in my vehicle. All of a sudden, my tire pressure sensor came on and my vehicle..."
- "First thing if your ever end up taking your car there, make sure u take it to another place to double check their work. Took the car to replace the clutch..."
- "My new 2014 kia soul has glue leaking from the hatch and down onto my bumper, and now it stained my bumper. I went to the dealership and they..."
- "I paid Bravo Marble & Granite to install granite countertops, backsplash, sink and faucet, along with the plumbing work. The same evening, upon careful inspection, I noticed they installed..."
- "One of the worst customer service experience ever. First these guys lie to you and then have to wait for more than hours and after that take customers who come..."
- "If you are ever in the search for an American Bully, Pitbull style dog DO NOT get one from Christopher Thornton at Bayou Bully Kennels in Minden, Louisiana. He..."
- "Diet Pepsi cans exploded in refrigerator. So all things in the refrigerator were messed up. When our family heard that sound, it seemed like sound from gun shot. So I tried to..."
- "Dear Sir/Ma I am direct to a project Funder who is also known as private lender they specialized in bank instrument lease and sales their funds is purely earned from private..."
- "After deciding not to go with my usual Pro Flowers because they didn't have what I was looking for, I decided to try this place for the first time. I..."