Firestone Complete Auto Care Complaints and Reviews

Had an experience with Firestone Complete Auto Care?   Submit review ›
Firestone Complete Auto Care
Main address: P.O. Box 7988 60680-9534 Chicago IL
1-888-664-9020, ,
  • 259+2 mobile complaints
  • $96.9K claimed losses
  • $370 average
  • Show More
Had an experience with Firestone Complete Auto Care?
Submit review › Submit review ›

  • Jul 17
  • Service Centers and Customer Services
  • Norristown, Pennsylvania
  • Tire Repair
  • 1
  • 6

I went to a local Firestone in Norristown Pa, for a tire that had a slow leak. I took my car to a local firestone near my place of employment. After waiting for about an hour a mechanic came out to tell me that my tire could not be repaired and I had to buy not 1 but 2 new tires for the back of my Honda CR-V, which would cost be $400.00 plus tax. I told the mechanic this was too expensive and... Read more

Was this review helpful? 0 0

  • Jul 17
  • Service Centers and Customer Services
  • Norfolk, Virginia
  • Rear Brake Replacement
Firestone Complete Auto Care - Review about Rear Brake Replacement from Norfolk, Virginia
1 of 2

Does it look like these where from the same batch? No. I brought my car in for some emergent rear brake work, June 25th. I agreed that the rotors and BOTH brake calipers needed replacement for safety and value. But now a little more then two weeks later the weathering is showing the truth, I should have took a longer look before I signed the receipt. I still have an older rotor on my Montero.... Read more

Was this review helpful? 0 0

  • Jul 13
  • Service Centers and Customer Services
  • Los Angeles, California
  • Engine Check
  • 1
  • 5

We went in for a check engine light diagnosis... We were told it was the knock sensor, Ok, lets do the work........ The short of it is, we have now been back 5 times and now they tell us we recommend going to your dealer cause our diagnostic system isn't compatible with your car..... Each time (2) we have gone to Firestone we come out with NOTHING, same issue.... People, read these reviews they... Read more

Was this review helpful? 0 0

  • Jul 10
  • Service Centers and Customer Services
  • Rutherford, New Jersey
  • Engine Light Check
  • 1
  • 5

It's amazing how the firestone in Saddle Brook NJ took advantage of my friend (female) that don't know about cars. She had a check engine light on one sensor and oil change and bushings in rear of vehicle $900.00 later Shame on them taking advantage. Price all parts and way over charge. I'm going to start a petition in front of there store with signatures that they are taking... Read more

Was this review helpful? 0 0

  • Jul 07
  • Service Centers and Customer Services
  • Hilo, Hawaii
  • Customer Satasfaction
  • 1
  • 5

Had a 9:00 appointment but took my car in before I started work which was at 7:30. Only one worker at the counter, who was helping someone and five or more of us in line. Finally got helped at 8:00 when another worker came in. I service my car there for the reason of my tires being bought from there and paid for a lifetime rotation. On top on that, every time I call, no one answers the phone. I... Read more

Was this review helpful? 0 1

  • Jul 02
  • Service Centers and Customer Services
  • Hilton Head Island, South Carolina
  • Tires
  • 1
  • 7

Came to Firestone about 2 months ago for the first time, i thought great love them. Then the came time for me to go back and get two tires 05/11/2014. First they talked me into getting a tire that was more expensive than the ones that i originally wanted. They would have to order them in and it was a big story of how much better the more expensive tires would be for me, so i gave in and had them... Read more

Was this review helpful? 0 0

  • Jun 27
  • Service Centers and Customer Services
  • Austin, Texas
  • Auto Service
  • 12

I initially went into the location with an AC concern(blowing hot air).I recieved a AC diagnosis inwhich i paid for and at the time the results were that the veh needed a highside service port core.This was the result after just using free-on as a way to test for leaks.3 weeks later the veh is back in the shop with the same problem and this time they used free-on and Dye to test for leaks and... Read more

Was this review helpful? 0 0

  • Jun 18
  • Service Centers and Customer Services
  • Englewood, Colorado
  • Auto Repair
  • 13

I took my vehicles in a few months back for the $9.99 Spring check up deal that they had going. Not only did they try BS me into spending thousands on false repairs, but they also loosened my oil pans on BOTH vehicles so that they would leak. They then tried to tell me that my engine seals needed to be replaced and that it would cost around $2000 per vehicle. Instead, I just had to replace the... Read more

Was this review helpful? 0 0

I have winterforce tires with 43,000 miles but 2/3 of tread still there but splits app 6 inches long on inside of tire. My daughters car so could gave been catastrophic so I am very angry at firestone.

I have work done my truck when in for repair cost me 477 dollars they didn't put the windshield back until my truck I noticed it when l change my oil you guys was the last ones work on my truck I would like it replaced because it was on my truck

 
×
You are reading about Firestone Complete Auto Care.
Filing a new complaint about
×